Blocked Text's

[Bunky67]

I just switched from sprint to Virgin Mobile, I had my number transferred to virgin mobile, I'm also a registered user of Coke Rewards, since the switch I no longer get texts from Coke Rewards, I tried reconfirming my number with Coke but I don't get the text to confirm my phone number

Can someone help ?

 

[notown]

hmm could it be because the address changed ?
Like its now for example ... 5558888@vmobile.com instead of 5558888@sprintmobile.com?

 

[Bunky67]

Well this I don't know I have called Coke and Virgin but no one has had a solution yet, I think it must be something like that but not sure, I think the return text or incoming from Coke must be trying to go to sprint

 

[jdcnosse]

Maybe try re-registering your number with the rewards site?

 

[cole2kb]

I am having problems using text messaging with short codes as well. Nobody can figure it out.

 

[Snackoid]

Inter carrier routing code is wrong. It's getting sent to your old account.

 

[magus7091]

I would suggest to switch it to an entirely different number, e.g. A friends phone, keep it long enough to confirm registration, and then change it back to your number. This should trick the system into re-registering the carrier and number.