Phone charges but won't show as a device on pc.

[DivAnder]

Hi,
So I've had a Galaxy S4 for a while now. Recently however, whenever I plug it into my pc it charges but will not show up as a drive on the pc.
The phone is on Vodafone UK and is insured, so may have to claim.
I have tried common solutions by the way. I have tried different ports with different cables. I've tried multiple desktops and laptops and the usb port in my car. I have installed the various programs that wipe out all your drivers leaving my wireless mouse and keyboard disabled (until I reconnected the BT dongle), plugged my phone in and nothing happened apart from my phone started to charge.
I had a problem before with it where it wouldn't charge at all, and had to send it back. I feel it hasn't been properly fixed and the micro USB slot is still faulty.

Any ideas?
Thanks

 

[Golfdriver97]

Hi,
So I've had a Galaxy S4 for a while now. Recently however, whenever I plug it into my pc it charges but will not show up as a drive on the pc.
The phone is on Vodafone UK and is insured, so may have to claim.
I have tried common solutions by the way. I have tried different ports with different cables. I've tried multiple desktops and laptops and the usb port in my car. I have installed the various programs that wipe out all your drivers leaving my wireless mouse and keyboard disabled (until I reconnected the BT dongle), plugged my phone in and nothing happened apart from my phone started to charge.
I had a problem before with it where it wouldn't charge at all, and had to send it back. I feel it hasn't been properly fixed and the micro USB slot is still faulty.

Any ideas?
Thanks

Welcome to the forums.
Have you tried to redownload and install Samsung drivers?

 

[DivAnder]

Nope, it brings up the windows driver installer dialog but says Ethernet Controller Not Found. The rest of the installation looks as though it is successful, nothing changed. Installed Samsung Kies too

 

[Golfdriver97]

Not sure what else to suggest. Sorry.

From a Sprint Moto X using AC Forums app

 

[DivAnder]

Thanks anyway. I think the fact it won't work on multiple computers with different cables points to a problem with the phone, most likely the dodgy microUSB port.
I'll send it away for a fix.