My S7 shows unknown when somebody calls

[AC Question]

I am using a s7 edge and i imported my contacts from sim to device but everytime somebody calls it shows unknown i downloaded true caller and still nothing ,i fixed my settings and it is still showing unknown for every single person!!! please help

 

[Cooler299]

I am using a s7 edge and i imported my contacts from sim to device but everytime somebody calls it shows unknown i downloaded true caller and still nothing ,i fixed my settings and it is still showing unknown for every single person!!! please help

I believe you have duplicate contacts. Meaning same contact might have been saved twice or with different names... See if you can delete duplicate contacts if any and try if it solves your issue.