I can't rotate videos in Google Photos

[AC Question]

When I try to edit videos in Google Photos, the app attempts to open them for a second but then crashes, stating "error loading video". The videos can play normally though. Anybody else experience the same problem?

I thought it was a compatibility problem because I disabled some Google apps, but I've enabled Google+ and Google Movies with the same result.

I've also tried restarting the phone, clearing all opened apps, and trying different videos without success. Please help!

 

[2Jamez]

Hey!

I'm Having the same problem and cant seem to fond anyone else with it except you.

I was wondering if you've found a fix yet or if i should keep searching, if i find a fix i'll let you know!

Thank you

 

[belodion]

Hey!

I'm Having the same problem and cant seem to fond anyone else with it except you.

I was wondering if you've found a fix yet or if i should keep searching, if i find a fix i'll let you know!

Thank you

Welcome.

I'm afraid that Rotate works fine on my Nexus 5 and LG G4. What device are you using, and did the trouble start after some update, so far as you noticed? Also, does the trouble persist in Safe Mode?