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  1. #151  

    Default Re: iBOLT Vehicle Dock for S III

    Can the phone be left in the cradle and connected when I want to use a Bluetooth headset?

    I just got the S3, coming from a Thunderbolt and whenever I had the phone in the car and connected to the headphone jack, it got confused with the bluetooth headset and the headphone jack.
    Matt
    Verizon S III
  2. #152  
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    Default Re: iBOLT Vehicle Dock for S III

    Quote Originally Posted by Matt Moore View Post
    Can the phone be left in the cradle and connected when I want to use a Bluetooth headset?

    I just got the S3, coming from a Thunderbolt and whenever I had the phone in the car and connected to the headphone jack, it got confused with the bluetooth headset and the headphone jack.
    If you don't use the headphone port for audio out then it shouldn't be confused. You can use the micro usb for non-call audio or just to charge in conjunction with bluetooth.
    Treo 300 -> Treo 600 -> Treo 650 -> Treo 700p -> Palm Pre -> Samsung Galaxy S II Sprint Epic 4G Touch->Samsung GS3 16GB Pebble Blue
  3. Thread Author  Thread Author    #153  
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    Default Re: iBOLT Vehicle Dock for S III

    All, we here at iBOLT are starting to get a bettter grasp on the missing car-mode and aux-out features in Jellybean when used with a car-dock. Based on our current understanding (please correct this if anyone know anything different...) the following is the situation:

    1. For any Jellybean formally released by any US or Canadian Carrier the car-mode and aux-out will work properly, this was proven when Sprint launched the Jellybean version a few weeks ago. The upcoming release for AT&T, Verizon and others will also have these features properly incorporated. This means that if you have a car-dock, type the iBOLT version we are offering for sale online or in Verizon stores you can safely continue to use it or buy it if you have not yet. So essentially it appears that Samsung US (headquarter in TX) is on the ball and know what they are doing so let's not yell at them anymore...

    2. The International version of S III is essentially a completely different phone as it's using a different processor and is even slightly different in size. The firmware implemented in this version is derived from the Polish JB version, where Samsung has a big software Team. That is also why the Polish version is 1st out when new JB releases starts rolling out. As the development of this JB version is done independently from the US version they have different feature sets. Many US consumers have purchased an unlocked phone, which would by default use a European firmware update instead of US carrier specific. Many US advanced users have also rooted their phones and are downloading the Polish/German/UK version of JB, or a non-official version of some kind and they are pretty much without exception missing the car-mode and aux-out feature set. Based on multiple contacts with Samsung customer support representatives in Europe we have high hopes Samsung Poland will turn these features on again in the next release but no guarantees of course.

    I hope the above makes sense? A lot of information with good news for North American drivers and "please hold" for our European friends
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  4. #154  

    Default Re: iBOLT Vehicle Dock for S III

    In an earlier post in this thread it was mentioned that the power switch was inaccessible when the S3 was in the car dock. iBolt replied that they planned to redesign the dock to correct this. Does the current version of the dock allow access to the power switch? Looking at the photos on your web site, it doesn't look possible.

    Also, is there any resolution for the upside-down video problem?

    In an earlier post, iBOLT said they made a decision that it was more important to have the volume buttons exposed than the power button. This decision seems wrong to me. I can control volume through my car stereo or bluetooth accessory. I can't turn the phone off any other way but with the power button. And putting the volume buttons up has made the ability to record video while in the dock moderately useless.

    Unless both these issues have been corrected, I'm afraid I'll have to pass on the dock. I'd be interested in buying the cable, though.
    Last edited by meyerweb; 12-13-2012 at 07:44 AM.
    PLEASE, when asking for help provide as much information as possible. We can't help unless we know what the symptoms are and what you did before they began.

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    Have a Galaxy S3? Click here ==> Everything you wanted to know about your Galaxy S3
  5. #155  

    Default Re: iBOLT Vehicle Dock for S III

    Bump.

    Quote Originally Posted by meyerweb View Post
    In an earlier post in this thread it was mentioned that the power switch was inaccessible when the S3 was in the car dock. iBolt replied that they planned to redesign the dock to correct this. Does the current version of the dock allow access to the power switch? Looking at the photos on your web site, it doesn't look possible.

    Also, is there any resolution for the upside-down video problem?

    In an earlier post, iBOLT said they made a decision that it was more important to have the volume buttons exposed than the power button. This decision seems wrong to me. I can control volume through my car stereo or bluetooth accessory. I can't turn the phone off any other way but with the power button. And putting the volume buttons up has made the ability to record video while in the dock moderately useless.

    Unless both these issues have been corrected, I'm afraid I'll have to pass on the dock. I'd be interested in buying the cable, though.
    PLEASE, when asking for help provide as much information as possible. We can't help unless we know what the symptoms are and what you did before they began.

    If I've helped you, please click the "Thanks" button.

    Have a Galaxy S3? Click here ==> Everything you wanted to know about your Galaxy S3
  6. #156  

    Default Re: iBOLT Vehicle Dock for S III

    Quote Originally Posted by MikaelPe View Post
    Byanbcorny, fundamentally you have to use a Bluetooth headset, or some kind of Bluetooth device in order for everything to work as intended. Connecting a hands-free device not only means that you can hear the caller in the headset or speaker of your BT device, but more importantly, the microphone is "routed" to such hands-free device and this means the other party can hear you well.

    Without a BT hands-free device you are using the microphone in the handset (phone), which is mostly not ideally placed while driving, nor is is designed by Samsung (or any OEM) to remove background noise and echo. All good hands-free devices are relying on some sort of "DSP" (Digital Signal Processor) for removing the background road noise and also minimize echo, that is why the phone itself is only good to use as a speaker phone during low speeds, when holding it near your mouth and/or in very quiet cars.

    We will arrange some additional testing this week with the scenario you are describing where you have AUX-in on the car stereo but you want to use the S III handset speaker for phone calls. Since we have always believed everyone (?) is using a Bluetooth device/system for hands-free we need 1-2 days to check this out and revert back... Thanks!
    I am wondering if there is any news on this?? I also would like the call audio to come out of the speakers and use the external microphone. I used to be able to do it with my moto razr and moto X
    vegastriguy likes this.
  7. #157  

    Default Re: iBOLT Vehicle Dock for S III

    I specifically bought this dock to be able have my call audio come out of my car speakers thru the AUX port

    I don't understand why this is not possible. It was possible on my droid razr and my droid x with their dock systems.

    Is there a way to make this happen?? Please help
    vegastriguy likes this.
  8. #158  
    BMIC50's Avatar

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    Default Re: iBOLT Vehicle Dock for S III

    Quote Originally Posted by mfiggs22 View Post
    I specifically bought this dock to be able have my call audio come out of my car speakers thru the AUX port

    I don't understand why this is not possible. It was possible on my droid razr and my droid x with their dock systems.

    Is there a way to make this happen?? Please help
    Not with a stock GS3. Samsung doesn't allow call audio out through the micro usb port. I have not tried using the 3.5mm port.
    Treo 300 -> Treo 600 -> Treo 650 -> Treo 700p -> Palm Pre -> Samsung Galaxy S II Sprint Epic 4G Touch->Samsung GS3 16GB Pebble Blue
  9. #159  

    Default Re: iBOLT Vehicle Dock for S III

    Quote Originally Posted by djjr50 View Post
    Not with a stock GS3. Samsung doesn't allow call audio out through the micro usb port. I have not tried using the 3.5mm port.
    It does work with the headphone jack, but now I have 2 wires instead of 1 running up to the dock. What does Samsung not allow call audio out of the micro port??
  10. #160  
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    Default Re: iBOLT Vehicle Dock for S III

    Quote Originally Posted by mfiggs22 View Post
    It does work with the headphone jack, but now I have 2 wires instead of 1 running up to the dock. What does Samsung not allow call audio out of the micro port??
    Not sure but I agree that messing with two wires is not the best way. The only other written around is to have a Bluetooth speaker configured to only play call audio. Then you can keep the media audio routed to the vehicle speakers.
    Treo 300 -> Treo 600 -> Treo 650 -> Treo 700p -> Palm Pre -> Samsung Galaxy S II Sprint Epic 4G Touch->Samsung GS3 16GB Pebble Blue
  11. #161  

    Default Re: iBOLT Vehicle Dock for S III

    FYI,
    I recently upgraded to android 4.1.1 (thought this JB issue was resolved, didn't see the last posts then) and as was said here - the dock just stopped working..
    (I'm using a Hungary S3 though I'm not from Hungary)

    I messaged Samsung UK (which I assume use similar firmware as the rest of Europe) and got the following response:
    Thank you for contacting Samsung.
    I am sorry about the issue you are experiencing with your Samsung Galaxy S3 handset.
    We are currently developing a fix for this issue and we will be rolling it out via a firmware update in due course.
    Im sorry for any inconvenience that this may have caused.
    If you require any further assistance, please contact Samsung again and we will be more than happy to help.
    Hopefully that will happen soon enough.
  12. #162  

    Default Re: iBOLT Vehicle Dock for S III

    Quote Originally Posted by meyerweb View Post
    In an earlier post in this thread it was mentioned that the power switch was inaccessible when the S3 was in the car dock. iBolt replied that they planned to redesign the dock to correct this. Does the current version of the dock allow access to the power switch? Looking at the photos on your web site, it doesn't look possible.

    Also, is there any resolution for the upside-down video problem?

    In an earlier post, iBOLT said they made a decision that it was more important to have the volume buttons exposed than the power button. This decision seems wrong to me. I can control volume through my car stereo or bluetooth accessory. I can't turn the phone off any other way but with the power button. And putting the volume buttons up has made the ability to record video while in the dock moderately useless.

    Unless both these issues have been corrected, I'm afraid I'll have to pass on the dock. I'd be interested in buying the cable, though.
    FYI, I emailed iBOLT directly, and got some answers. There is no fix for either accessing the on-off switch, nor the updside down video preview (other than turning the mount upside down).

    I also asked about buying the power / audio cord separately from the cradle. iBOLT says they'll sell it, but it won't pass the audio signal unless connected to the cradle. So it's all or nothing.
    PLEASE, when asking for help provide as much information as possible. We can't help unless we know what the symptoms are and what you did before they began.

    If I've helped you, please click the "Thanks" button.

    Have a Galaxy S3? Click here ==> Everything you wanted to know about your Galaxy S3
  13. #163  

    Default Re: iBOLT Vehicle Dock for S III

    My S3 has stopped going into car dock mode when I plug it into the iBolt. I didn't change any settings or do anything different and this happened before the JB update (I'm on Verizon). The screen doesn't go into desk home screen or make a sound when first docked, even though both of those options are selected in settings. Any suggestions?
  14. #164  

    Default Re: iBOLT Vehicle Dock for S III

    My suggestion is to Contact iBOLT directly.
    PLEASE, when asking for help provide as much information as possible. We can't help unless we know what the symptoms are and what you did before they began.

    If I've helped you, please click the "Thanks" button.

    Have a Galaxy S3? Click here ==> Everything you wanted to know about your Galaxy S3
  15. #165  

    Default Re: iBOLT Vehicle Dock for S III

    Quote Originally Posted by meyerweb View Post
    My suggestion is to Contact iBOLT directly.
    I did, but so far I've only received a standard "thanks for your question" response. I was hoping MikaelPe might be on here or someone else had experienced the same issue.
  16. #166  

    Default Re: iBOLT Vehicle Dock for S III

    It took them 3 or 4 days to answer my question, so hang in there...
    PLEASE, when asking for help provide as much information as possible. We can't help unless we know what the symptoms are and what you did before they began.

    If I've helped you, please click the "Thanks" button.

    Have a Galaxy S3? Click here ==> Everything you wanted to know about your Galaxy S3
  17. #167  

    Default Re: iBOLT Vehicle Dock for S III

    with the newer ibolt coming out in Jan i believe they did fix the power button problem !!

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  18. #168  

    Default Re: iBOLT Vehicle Dock for S III

    So glad that I wasted my money on the first dock!!
  19. #169  

    Default Re: iBOLT Vehicle Dock for S III

    mfiggs22 what don't u like about it ?
  20. #170  

    Default Re: iBOLT Vehicle Dock for S III

    Quote Originally Posted by dreamlace89 View Post
    mfiggs22 what don't u like about it ?
    I don't like that I have to remove my case to get it in the dock. Now with this new one, it adapts to the case that you are using.

    I'd be willing to sell my old one for $30 shipped if anyone's interested.
  21. #171  

    Default Re: iBOLT Vehicle Dock for S III

    I heard from them. They are sending me a new unit, no questions asks. Great customer service, these guys do things right!
  22. #172  

    Default Re: iBOLT Vehicle Dock for S III

    Thanks DreamLace. That looks like it's worth waiting for.
    PLEASE, when asking for help provide as much information as possible. We can't help unless we know what the symptoms are and what you did before they began.

    If I've helped you, please click the "Thanks" button.

    Have a Galaxy S3? Click here ==> Everything you wanted to know about your Galaxy S3
  23. Thread Author  Thread Author    #173  
    MikaelPe's Avatar

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    Default Re: iBOLT Vehicle Dock for S III

    Hello all, we've sold a large amount of the S3 iBOLT Dock and less then 1% have reported back any problems. However, a lot of people (tons!) have asked for a design that can work with the Otterbox Defender or Ballistic style case, that's why we redesigned it so it's open on the sides instead of having a phone specific shape. With this "Generation II" development we also made the insertion point for the microUSB (still triggers car-mode and aux-out) on the right side so the video is not showing upside down when plugged in. With the Note II becoming popular we also wanted to make sure that the opening would accommodate this phone too, even when using an Otterbox on it, see attached "unedited" pics we took on Friday. The Note II compatibility requirement is why we are doing a dual-spring loaded latch with pretty strong retention force instead of the "fold down" type latch.

    The only thing that we are not 100% sure that we've solved entirely is the buzzing issue on AUX-out (primarily reported on LTE equipped phones) reported by a limited number of users. In a lot of cars, like my personal Honda 2012 it works as intended with no background noise when playing music. It mutes correctly when a call is coming in. We've redesigned the aux-out cable and added a ton of shielding in all areas and we are now in testing. For some users the problem was "solved" by simply making sure the volume output on the phone itself was set to maximum when plugged into the aux-in on the car-stereo. The alternative to an aux-out cable is to have a 3.5 mm Bluetooth "streamer adapter", which generally works great except that when stepping into the car the user must press a "wake up & connect" button, which for some people is no issue and others find it very annoying. The Bluetooth "dongles" (as they are also referred to) are available for $29 and up.

    Another issue discussed in many Forums is the fact that you can not route phone calls to the car-stereo speakers using the 3.5 mm input on Samsung phones, essentially using the car-dock as a "hands-free station". Users that are migrating from a Motorola phone using their OEM car-dock have been spoiled as this functionality is part of the deal... The reason why this does not work is that the Samsung firmware is not designed to offer the option of call routing to external speaker when in dock mode, and at the same time change the microphone to a "handsfree setting" that triggers a "Digital Signal Processor (DSP). The DSP based software works to cancel/minimize background noise and it also takes care of echo suppression. Every quality hands-free product features a good DSP type solution. This is why Samsung users must have a Bluetooth hands-free solution for their phone calls if they want to keep the phone in a cradle while driving. Even if you, the driver, can hear the other party fine using the speaker phone (or forcing the sound to car-speakers using a "sound redirect" type app) the other party will not be able to hear you clear, especially when driving at highway speeds. With no DSP solution active the driver will sound like he is a tunnel or "in the bathtub", this as the Samsung phones do not have a DSP solution that goes to work... Sorry about lengthy explanation. I hope the above makes sense?
    Attached Thumbnails Attached Thumbnails iBOLT Vehicle Dock for S III-note-ii-unedited.jpg  
  24. Thread Author  Thread Author    #174  
    MikaelPe's Avatar

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    Default Re: iBOLT Vehicle Dock for S III

    Quote Originally Posted by sonofabutch View Post
    I did, but so far I've only received a standard "thanks for your question" response. I was hoping MikaelPe might be on here or someone else had experienced the same issue.
    Sonfofabutch, we will respond next week by Friday. We got backed up this past week as people left early for the Holidays... I
  25. #175  

    Default Re: iBOLT Vehicle Dock for S III

    Michael Pe, any information on how the cost of the new cradle will compare to the current one?
    PLEASE, when asking for help provide as much information as possible. We can't help unless we know what the symptoms are and what you did before they began.

    If I've helped you, please click the "Thanks" button.

    Have a Galaxy S3? Click here ==> Everything you wanted to know about your Galaxy S3
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