HELP New contacts keep disappearing

Frisout

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Jan 23, 2017
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So basically, my old contacts are fine and everything, however, each time I add a new contact it gets deleted about a hour later. The same is with editing current contacts, the edit goes away like it never happened.
I haven't found any solution to this online so ask here, but I got a strong feeling outlook syncing contacts has something to do with it...

I hope someone here is able to help me :)
 

B. Diddy

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Welcome to Android Central! Which account are you adding the contacts to? Your Google account, Samsung account, local Phone account, or some other?
 

Frisout

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Standard its my outlook account im adding contacts to but I'm pretty sure I tried my phone account too once with the same result
 

B. Diddy

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For the Outlook account, something might be messed up with that account's sync settings -- but I don't have any experience with syncing Outlook, so I'm afraid I won't be very helpful for that, sorry!

It shouldn't happen with Phone account contacts, though, because those only get saved locally on the phone, and don't get synced anywhere.