Hello! It's been a few months since I last backed up my photos on my PC...risky, I know.
Anyway, when I plug my device to my Windows 10 PC, it asks me what I want to do with it, so I select 'Import photos and videos' and I let it run it's course when it 'searches for new photos/videos to import'.
After a couple of minutes, it gets 'stuck' at 'Found 10,570 new Photos/Videos'. The window stays there and the entire thing just disappears, so nothing really gets imported. The only button that's in there during this process is the 'cancel' button and there wasn't any 'Import these photos/videos' button so it never got to finish it's search process.
Any ideas how to finish the import and actually back my photos up?
Thanks
Anyway, when I plug my device to my Windows 10 PC, it asks me what I want to do with it, so I select 'Import photos and videos' and I let it run it's course when it 'searches for new photos/videos to import'.
After a couple of minutes, it gets 'stuck' at 'Found 10,570 new Photos/Videos'. The window stays there and the entire thing just disappears, so nothing really gets imported. The only button that's in there during this process is the 'cancel' button and there wasn't any 'Import these photos/videos' button so it never got to finish it's search process.
Any ideas how to finish the import and actually back my photos up?
Thanks