Received 7 defective Nexus 7's and Google is now refusing RMA's
- Thread starter anakin_sw
- Start date
Re: Received 7 defective Nexus 7's and Google is now refusing RMA
I have a feeling that you have never met me to determine my attitude or to decide what is the right course of action for me. Further, you must not be very familiar with the Nexus 7 setup process, as it requires Wi-Fi to download the apps and data which must be downloaded to test out a Nexus. So, testing it while stranding in a WalMart doesn't make much sense, now does it? If you had read my previous posts, I had been very friendly to the useless folks at the Play Store who eventually refused to support their broken product. I'm actually very polite to most people, except for those who want to introduce their conjecture as to my nature, decisions and attitude...
I have a feeling that you have never met me to determine my attitude or to decide what is the right course of action for me. Further, you must not be very familiar with the Nexus 7 setup process, as it requires Wi-Fi to download the apps and data which must be downloaded to test out a Nexus. So, testing it while stranding in a WalMart doesn't make much sense, now does it? If you had read my previous posts, I had been very friendly to the useless folks at the Play Store who eventually refused to support their broken product. I'm actually very polite to most people, except for those who want to introduce their conjecture as to my nature, decisions and attitude...
1812dave
Well-known member
Re: Received 7 defective Nexus 7's and Google is now refusing RMA
If you come across as condescending (IRL) as you do here, I'm confident your opinion of yourself is somewhat out of kilter with reality. It's time to consider an alternative product, eh??
If you come across as condescending (IRL) as you do here, I'm confident your opinion of yourself is somewhat out of kilter with reality. It's time to consider an alternative product, eh??
pauldroidr2d2
Well-known member
Re: Received 7 defective Nexus 7's and Google is now refusing RMA
Fortunately, I haven't experienced any of the problems some folks here have had with their N7's.
Fortunately, I haven't experienced any of the problems some folks here have had with their N7's.
Re: Received 7 defective Nexus 7's and Google is now refusing RMA
It's not odd.
Edited by moderator.
It's not odd.
Edited by moderator.
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Re: Received 7 defective Nexus 7's and Google is now refusing RMA
Edited by moderator.
Edited by moderator.
Last edited by a moderator:
pauldroidr2d2
Well-known member
Re: Received 7 defective Nexus 7's and Google is now refusing RMA
You are a better person than I am. I don't have the patience or interest to deal with all the problems you have had to deal with on this tablet.
I would have returned it for a refund and cut my losses. Of course that is probably one of the reasons, I no longer use the Motorola Xoom. LOL
You are a better person than I am. I don't have the patience or interest to deal with all the problems you have had to deal with on this tablet.
I would have returned it for a refund and cut my losses. Of course that is probably one of the reasons, I no longer use the Motorola Xoom. LOL
Re: Received 7 defective Nexus 7's and Google is now refusing RMA
I will refrain saying what I really think of your comment so as to not violate the rules here. I tried to be nice to you dude, get over yourself. Google won't deal with you anymore, soon Wal-Mart will be the same way. Hmm, I see a trend, do you?
*Edit - Why not just send your defective unit to Asus and let them fix it?
I will refrain saying what I really think of your comment so as to not violate the rules here. I tried to be nice to you dude, get over yourself. Google won't deal with you anymore, soon Wal-Mart will be the same way. Hmm, I see a trend, do you?
*Edit - Why not just send your defective unit to Asus and let them fix it?
Re: Received 7 defective Nexus 7's and Google is now refusing RMA
I offered to let Google send it to Asus for repair. That wasn't an option for me. Thanks for being nice.
I offered to let Google send it to Asus for repair. That wasn't an option for me. Thanks for being nice.
Re: Received 7 defective Nexus 7's and Google is now refusing RMA
Out of kilter with reality? Such as someone who believes their diagnosis of other people?
Out of kilter with reality? Such as someone who believes their diagnosis of other people?
Personally I don't think the OP is/was condescending to anyone. If anything he's spent far more time being polite to those offering character assessments.
The moment "IRL" was thrown into the mix it became an attack. It's very easy to say what he should do vs what you would do. We're all different and if he chooses to exchange his N7 100x's it'll have no impact on how we go about our day. It's his gas, time and money.
The moment "IRL" was thrown into the mix it became an attack. It's very easy to say what he should do vs what you would do. We're all different and if he chooses to exchange his N7 100x's it'll have no impact on how we go about our day. It's his gas, time and money.
Re: Received 7 defective Nexus 7's and Google is now refusing RMA
Edited by moderator.
Edited by moderator.
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Re: Received 7 defective Nexus 7's and Google is now refusing RMA
Well, if you can't get a decent one from WalMart, maybe you can find on on CraigsList. A lot of people make impulse purchases, use the tablet a couple times then sell it. So it would be like new, cost less, and at least you would know nothing is wrong with it by inspecting it beforehand.
Well, if you can't get a decent one from WalMart, maybe you can find on on CraigsList. A lot of people make impulse purchases, use the tablet a couple times then sell it. So it would be like new, cost less, and at least you would know nothing is wrong with it by inspecting it beforehand.
dmmarck
Retired Moderator
Re: Received 7 defective Nexus 7's and Google is now refusing RMA
Let's be careful with making personal assumptions, comments, attacks, etc., about the OP or anyone else.
They (anakin, etc.) have every right to complain--it's just a manner of how they do it and how they or others respond. So far, I've seen fairly rational responses and that's very promising considering how these threads have gone in recent history.
Let's be careful with making personal assumptions, comments, attacks, etc., about the OP or anyone else.
They (anakin, etc.) have every right to complain--it's just a manner of how they do it and how they or others respond. So far, I've seen fairly rational responses and that's very promising considering how these threads have gone in recent history.
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I have family and friends who make purchases then settle for defects and flaws. I'm the one who'll either inspect in the store or parking lot... Whichever is more comfortable. There used to be a time when I'd buy something then say to myself it's not too bad... I should just keep it. Not any more.
Tap'n from my White SGT2 7.0 SE
Re: Received 7 defective Nexus 7's and Google is now refusing RMA
I'm actually pleased with the RMA process but miffed that so many are having major issues. I almost never have had to return an electronics device within the first two weeks of ownership and my third Nexus 7 was just delivered and waiting for me when I get home. First got a dead pixel line down the center two days in and the one I will return now reboots constantly and can't even go to Chrome without freezing. The company has been great about it though. Both times I immediately received the necessary e-mails and ordered my replacement that shipped right away while I kept the return until the new one arrived. I'll be looking to see if I got a C80 this time. I really hope this one is a keeper. If not like some people said three strikes and i think that will be it for me. Love it when it works though.
I'm actually pleased with the RMA process but miffed that so many are having major issues. I almost never have had to return an electronics device within the first two weeks of ownership and my third Nexus 7 was just delivered and waiting for me when I get home. First got a dead pixel line down the center two days in and the one I will return now reboots constantly and can't even go to Chrome without freezing. The company has been great about it though. Both times I immediately received the necessary e-mails and ordered my replacement that shipped right away while I kept the return until the new one arrived. I'll be looking to see if I got a C80 this time. I really hope this one is a keeper. If not like some people said three strikes and i think that will be it for me. Love it when it works though.
Re: Received 7 defective Nexus 7's and Google is now refusing RMA
I'm the same way...obviously. My buddy who is a MacHead is even saying to wait for the next cool $250 tablet...implying iPad Mini...haha. He was actually interested in buying a Nexus 7 to kick around, until he saw my experience. He's switched out a couple iPad 2s and even a couple laptops for screen defects, mostly dead pixels.
I'm the same way...obviously. My buddy who is a MacHead is even saying to wait for the next cool $250 tablet...implying iPad Mini...haha. He was actually interested in buying a Nexus 7 to kick around, until he saw my experience. He's switched out a couple iPad 2s and even a couple laptops for screen defects, mostly dead pixels.
Re: Received 7 defective Nexus 7's and Google is now refusing RMA
Man, I feel for ya. I ordered another unit online from WalMart, saving some gas, and hoping that it's a C80...though, that's probably not indicative of a new run, so much as a date code. Stick in there pal and don't be afraid to hunt down a unit that's free of defects and is to your satisfaction. Something I want to throw your way is that while I don't ever buy extended warranties, WalMart offers a 3 yr plan for $28...I think it's $24 at Sam's. Parts and labor from date of purchase. With the way these units come broken out of the box, didn't seem like a bad idea...Just in case you'd rather have an alternative to the Play Store.
Man, I feel for ya. I ordered another unit online from WalMart, saving some gas, and hoping that it's a C80...though, that's probably not indicative of a new run, so much as a date code. Stick in there pal and don't be afraid to hunt down a unit that's free of defects and is to your satisfaction. Something I want to throw your way is that while I don't ever buy extended warranties, WalMart offers a 3 yr plan for $28...I think it's $24 at Sam's. Parts and labor from date of purchase. With the way these units come broken out of the box, didn't seem like a bad idea...Just in case you'd rather have an alternative to the Play Store.
1812dave
Well-known member
Re: Received 7 defective Nexus 7's and Google is now refusing RMA
No, actually you are incorrect in your assumption that his many returns (and when others mimic his consumer behavior) don't ultimately impact ALL OF US, in the form of higher prices and/or restrictive return policies. So don't be surprised when I, and others are peeved at him.
No, actually you are incorrect in your assumption that his many returns (and when others mimic his consumer behavior) don't ultimately impact ALL OF US, in the form of higher prices and/or restrictive return policies. So don't be surprised when I, and others are peeved at him.
That's awesome considering most RMAs consist of returning defective unit before receiving a new one.
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