So my sister told me today that they charged her for going over 5000 text when she had the unlimtied text plan. My guess is the had the Talk 450 min plan with the $20 text addon package. Upon checking the website I noticed it shows the following "5000 texts and Unlimited Mobile to Mobile Texting $20/month/line". Now on the other hand I have the Talk & Text unlimited plan for $89.99 and notice it shows the following "Unlimited Messaging All Nationwide Talk & Text Plans include unlimited text, picture, video and instant messaging to anyone on any network in the U.S." Now why would they charge her for texting if the 2 different plans cost the same but one only offers 5000 text yet the other offers unlimited. If you look at the Talk & Text 450 min plan it is the same cost as the Talk plan with the text message add-on. They expect her to pay about $500 for sending a little over 8900 texts. My guess is when she signed up someone gave her the wrong plan and didn't give her the Talk & Text plan even though she clearly had both services. Is there anything that can be done?