I was literally just setting up my CLNR that I received because of the screwed up update that killed my data connection when I received a call from a Samsung technician named Brian. He was absolutely fantastic to talk to. He told me first of all that Verizon has pulled the update. He also wanted to send an engineer out to look at my defective phone to try and help pinpoint the problem so they can work on a solution. Unfortunately, I wasn't much help for him since 30 minutes before he called I deactivated the phone.
I can tell you that they are really unhappy that this has happened. They're desperately trying to figure out what's gone wrong and trying to fix it.
It was so nice to actually receive a call from a company. It's about time somebody is proactive!
I can tell you that they are really unhappy that this has happened. They're desperately trying to figure out what's gone wrong and trying to fix it.
It was so nice to actually receive a call from a company. It's about time somebody is proactive!