Why do I have to re-start my phone every time I receive a picture

[loekie32]

In the regular text messaging I use, I suddenly have to re-start my phone to be able to see the pictures, media. If it is more then one picture, I have to re-start phone for each picture.
Never had that problem.
Started a few weeks after I had phone unlocked. Unlocked hubbies phone at the same time and he does not have that problem.
As far as I know I have not changed anything in settings. It is set to automatically download pictures, media.

 

[B. Diddy]

Are you seeing a message that says "Tap to Download," but nothing ever shows up?

Which phone do you have, and which carrier? Make sure the APN settings are correct: https://www.androidcentral.com/what-apn-and-how-do-i-change-it

 

[mustang7757]

Which phone and message app?

 

[Morty2264]

Does this same issue occur with other third-party SMS apps, like Textra?

 

[loekie32]

I see the download button, but it will not download. I will check out the link provided, thanks.

 

[loekie32]

Which phone and message app?

I have the LG V40 ThinQ, and use the regular text messaging app that comes with the phone. Never had a problem before.

 

[loekie32]

Does this same issue occur with other third-party SMS apps, like Textra?

I do not use Textra. I do use Whatsapp for international texting and I have no problems with that. I just use the regular text messaging that came with phone (which is the LG V40 ThinQ)

 

[loekie32]

Are you seeing a message that says "Tap to Download," but nothing ever shows up?

Which phone do you have, and which carrier? Make sure the APN settings are correct: https://www.androidcentral.com/what-apn-and-how-do-i-change-it

I have the LG V40 ThinQ. I see the download button, but it will not download until I restart phone. My husbands phone was unlocked at the same time and he has no problems at all.
I will check out link you provided.

 

[B. Diddy]

You can find the correct APN settings for your carrier by searching for "[your carrier] APN" as well.

 

[mustang7757]

I have the LG V40 ThinQ, and use the regular text messaging app that comes with the phone. Never had a problem before.

Thanks, see in settings if have the option to reset network?

 

[ManiacJoe]

Most texting apps require a cell data connection to download MMS messages, not wifi.
Most phones turn off the cell data connections when the wifi is turned on.

If you spend a lot of time with wifi on, check the "developer" settings of you phone to see if there is an option to keep the cell data connections active while wifi is on.

 

[loekie32]

I have the LG V40 ThinQ. I see the download button, but it will not download until I restart phone. My husbands phone was unlocked at the same time and he has no problems at all.
I will check out link you provided.

Well I tried different links, but it makes no difference.

I am looking to back to the Samsung Galaxy series soon I hope, so it will not be a problem for me much longer.

Saw an unlocked Samsung - Galaxy S21 5G 128GB (Unlocked) at Best Buy for $649.99.... Not a bad price, I think!

Any opinions on that?

 

[B. Diddy]

You already tried Reset Network Settings, as suggested by mustang7757 back in January? Or how about a factory reset? It's a hassle, but still worth trying instead of buying a whole new phone.