1. carlydavies3's Avatar
    Hey sooooo
    I have a Samsung Galaxy S3 that is around a year and a half old, since I have had the phone it has done the random restart where it loops the samsung startup over and over until i removed the battery and pushed the lock button few times. Then the other day I picked up my phone to find it had randomly gone off and had frozen on the samsung logo page and wouldn't turn on or off, after a few hours it ran out of battery so i took it to the store and they charged it a bit and had a go but again no luck. I've now charged it to full and have tried holding down volume+lock+home aswell as lock+home and home+volume and volume+lock but no luck with anything, it is now going to the "downloading do not turn off target" page as well but just freezes on it, it stayed on that page for 10 hours yesterday. 3 times it has shown the android logo with the red triangle above it aswell.
    I have about 5000 photos/videos on the phone that I NEED to recover off it so just wondering if anyone has a solution of how to recover the photos, when i plugged it into my laptop it didnt recognise the phone and the phone just charged.
    please give me any ideas that dont include loosing my photos/music/videos/contacts!!
    thankyou
    09-17-2014 07:20 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Not sure if you tried the correct button press to get into the Recovery Menu, so review this guide: http://forums.androidcentral.com/sam...2-s3-tab2.html

    Are the photos definitely on your internal storage, and not the external microSD card? If they're on internal storage and you can't get it working, you'd have to find some data recovery specialist (which might be pretty expensive). I know this is after the fact, but regular backups of important things like photos is always a good idea (or using Google+ Auto-Backup). Mobile storage can fail unexpectedly.
    09-17-2014 11:39 AM

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