T-Mobile WiFi calling and pre-paid minutes

bsulla

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Dec 17, 2011
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I assumed that when using WiFi calling on T-Mobile that the minutes would not count against my pre-paid balance but I just tried to make a call and was unsuccessful because my minute balance was low. I then got a message on my Note 4 that WiFi calls could still be billable on some carriers. Anyone else have experience with this? I'm not trying to help T-Mobile off-load calls via my WiFi if they are still going to bill me.

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Almeuit

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Apr 17, 2012
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I assumed that when using WiFi calling on T-Mobile that the minutes would not count against my pre-paid balance but I just tried to make a call and was unsuccessful because my minute balance was low. I then got a message on my Note 4 that WiFi calls could still be billable on some carriers. Anyone else have experience with this? I'm not trying to help T-Mobile off-load calls via my WiFi if they are still going to bill me.

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The Wifi calling is supposed to help you in low signal areas but they still do count against your minutes. Such as I am on postpaid and even though I have unlimited minutes I can still see them counted under my "usage". Calls still cost minutes.
 

golgo1313

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May 16, 2013
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I'm t-mo prepaid as well, but I knew this when switching over from the death star company. I have the Walmart $30 plan, so minutes are precious. I use Google hangouts' voice to make calls that I know are going to be long winded. That uses data to make calls.

Postpaid customers do not get charged minutes, but most of those plans are unlimited voice anyways, so it kinda doesn't make sense. I guess they want to offload as much off their towers.
 

bsulla

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Dec 17, 2011
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I'm t-mo prepaid as well, but I knew this when switching over from the death star company. I have the Walmart $30 plan, so minutes are precious. I use Google hangouts' voice to make calls that I know are going to be long winded. That uses data to make calls.

Postpaid customers do not get charged minutes, but most of those plans are unlimited voice anyways, so it kinda doesn't make sense. I guess they want to offload as much off their towers.

Same plan. I forgot about calls via Hangouts. Cheers Golgo1313.
 

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