When in India nothing that I use worked.. not even the date/time/weather on my cover page.. email.. nothing but the generic browser.. Google "challenged" me to prove I'm me but they wanted me to give them my mobile number so that I could receive a text.. I didn't have a mobile as I wasn't home and it wouldn't work way over there.. Strangely, if I was a thief I would have just given them my number and gone on.. Google doesn't have a number reg'd against my name so I'm not sure how secure it would have been..
I was hoping to take the table with me this year as it is lighter to carry and charge etc and I have a 9 hour layover..
Google is particularly difficult to reach (I get that they would get a zillion calls a day otherwise) but this is a Real challenge. And none of their Help categories comes even close.