1. AC Question's Avatar
    I received this phone recently. It is not yet activated, but I'm trying to import contacts. Neither of my computers (Mac & PC) will recognize the phone when I connect it.
    08-01-2016 01:44 PM
  2. anon(632115)'s Avatar
    You will need to install Samsung USB drivers for it to be seen
    08-01-2016 02:06 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! When you connect via USB, do you see a USB notification icon appear when you swipe the notification panel down? If so, tap it and make sure MTP is selected. Also, try using different USB cables.
    08-01-2016 02:44 PM

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