1. AC Question's Avatar
    I was using my phone as a hotspot for my Chromebook earlier this morning. My phone (an Asus ZenFone 3 ZE552KL) asked me to install the new update and as soon as my phone restarted my Hotspot wouldn't work. The Chromebook connects but can't load pages (I get a DNS Problem Status Code -137). I live in Japan and get my phone service through a network called OSN (it piggybacks on the NTT DoCoMo network). I'm wondering if OSN blocked tethering, meaning I'll need to roll back my update, which I obviously don't want to do, or if this is a common problem other people are having and if there is any way to fix it. I need my Chromebook for work and it needs Wi-Fi or tethering. If anyone knows what the problem is please let me know.
    01-12-2017 10:48 PM
  2. Ben Wesley's Avatar
    Same here, I am on Rakuten with the same phone.
    01-26-2017 09:31 PM
  3. 123ben's Avatar
    I may have had a similar problem when I updated my Asus Zenfone 3 (ZE520KL) with the android 7.0 update. The internet would work on the phone and my computer would connect to my phone as a hotspot, but I could not access the internet on my computer. I resolved my problem by re-updating the APN settings on my phone (Settings -> Wireless & networks: More -> Mobile networks -> Access point names) with the details of my mobile provider. Hopefully this might help someone who has a similar problem :-)
    03-10-2017 05:57 PM

Similar Threads

  1. I Wish to root a Verizon Samsung Galaxy S3 Android 4.4.2
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 01-19-2017, 03:02 AM
  2. When will the Verizon Note 5 get Nougat update?
    By DraftBeer in forum Samsung Galaxy Note 5
    Replies: 5
    Last Post: 01-14-2017, 08:44 PM
  3. Replies: 2
    Last Post: 01-13-2017, 02:17 AM
  4. Why has my phone not receive Marshmallow?
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 01-12-2017, 09:52 PM
  5. Replies: 1
    Last Post: 01-12-2017, 08:25 PM