so i ordered a new phone from giffgaff, sony xperia xa1 ultra, because my old sony m2 has been very good to me (ive had it since i was 14 and ive never really bought my own phones before, but this is the first phone ive found and paid for on my own)
but the box was dented. like a very big dent, it didnt come packaged in anything soft to keep the phone secure, just a layer of carboard between it and the big bad world. so when i saw the box was dented i was very worried.
(the phone came in a box that was wrapped in a plastic bag that had the shipping address)
should i keep it even though the phone has no obvious signs of damage? it has what looks to be water marks on the back and was abit dusty too, which makes me really upset but my mum thinks thats fine, she thinks the box being badly dented is a reason to return. im not sure because the phone works fine i suppose. i used it for 10 minutes, did the setup, made sure the sound worked, charger worked, flashlight worked, it seems pretty good for a phone that was clearly smashed by something before it arrived.
p.s, this is optional to reply too so ignore if you want. should i buy a different phone if i return it? its quite big and slips out my tiny girl hands a lot, i could buy a case to give me some grip but if you think all this is a bad sign and the phone isnt worth it then please tell me thanks.
all answers are appreciated thank you.
but the box was dented. like a very big dent, it didnt come packaged in anything soft to keep the phone secure, just a layer of carboard between it and the big bad world. so when i saw the box was dented i was very worried.
(the phone came in a box that was wrapped in a plastic bag that had the shipping address)
should i keep it even though the phone has no obvious signs of damage? it has what looks to be water marks on the back and was abit dusty too, which makes me really upset but my mum thinks thats fine, she thinks the box being badly dented is a reason to return. im not sure because the phone works fine i suppose. i used it for 10 minutes, did the setup, made sure the sound worked, charger worked, flashlight worked, it seems pretty good for a phone that was clearly smashed by something before it arrived.
p.s, this is optional to reply too so ignore if you want. should i buy a different phone if i return it? its quite big and slips out my tiny girl hands a lot, i could buy a case to give me some grip but if you think all this is a bad sign and the phone isnt worth it then please tell me thanks.
all answers are appreciated thank you.