1. Android Central Question's Avatar
    I am trying to add my fingerprints. It keeps telling me to press harder and just won't accept that I am. I returned the first phone thinking it was broken and they replaced it. I am having the exact same issue. I do not have very deep ridges in my fingerprints, could that be part of the problem?
    03-30-2019 10:22 PM
  2. Mike Dee's Avatar
    It's hard to say but do you have extremely dry skin due too cold weather or other conditions? To rule out whether or not it's the phone or you, you could have somebody else try to register their prints just to see if that makes a difference.
    SpookDroid likes this.
    03-30-2019 11:15 PM
  3. SpookDroid's Avatar
    And just in case, make sure there are no other screen protectors (other than the supplied one) on the screen that might be blocking the sensor. Remember that this sensor does not work well with thick protectors and only a handful of tempered glass ones are actually compatible.
    03-31-2019 12:24 PM

Similar Threads

  1. setting up maximum protection for S10+
    By Android Central Question in forum Samsung Galaxy S10 & S10+
    Replies: 3
    Last Post: 04-01-2019, 10:17 AM
  2. Why won't my S9+ lock?
    By Joe Stone in forum Samsung Galaxy S9 & S9+
    Replies: 8
    Last Post: 03-31-2019, 02:39 AM
  3. How to manage data on my new S10+ and Windows 10 PC?
    By jstorm3010 in forum General Help and How To
    Replies: 1
    Last Post: 03-30-2019, 11:14 PM
  4. What are those white lines along the edge of the s10?
    By ujjc001 in forum Samsung Galaxy S10 & S10+
    Replies: 4
    Last Post: 03-30-2019, 08:50 PM
  5. Will the LG G8 be coming to Fi
    By heath patrick in forum General Carrier Discussion
    Replies: 0
    Last Post: 03-30-2019, 08:17 PM
LINK TO POST COPIED TO CLIPBOARD