Sound will not stay set inside messenger. I have two s8 one it stays the other won't

[Android Central Question]

Once I select the notification sound and the call ringtone inside messenger and leave the page the settings will not stay set.

 

[B. Diddy]

Welcome to Android Central! Are you selecting a preinstalled tone or a custom tone? If it's custom, is the tone saved to Internal Storage or the SD card?