Proximity sensor problem during phone call back on Jellybean update

[321contak]

I am experiencing the proximity sensor issue while on a phone call since the new jb update. This issue was solved on the previous update. Is anyone else having this issue happening again?
Thanks community

 

[ECHO-313]

I've got the same problem. Also the volume will not work when I'm on a call.

Sent from my EVO using Android Central Forums

 

[spiderjust]

Same problems here too.

 

[Cattails_r_Edible]

Mine works fine! Try a simulated battery pull!

Sent from my EVO using Tapatalk 2

 

[321contak]

Simulated battery pull instructions please. Thanks

 

[delthor7]

I am experiencing the proximity sensor issue while on a phone call since the new jb update. This issue was solved on the previous update. Is anyone else having this issue happening again?
Thanks community

Same here

 

[Cattails_r_Edible]

Press and hold the power button for 10 seconds for a battery pull!

Sent from my EVO using Tapatalk 2

 

[delthor7]

Press and hold the power button for 10 seconds for a battery pull!

Sent from my EVO using Tapatalk 2

Did the simulated battery pull. Still didn't fix the proximity sensor issue

 

[Andras]

Did sim battery pulls...full hard reboots waiting a couple minutes time before restart, even factory reset it...it's still there. This is the first update that has actually made my phone worse. Guess my luck ran out

 

[Cattails_r_Edible]

Try a factory reset!

Sent from my EVO using Tapatalk 2

 

[321contak]

Will Factory reset wipe phone out? Have to reinstall everything?

 

[Cattails_r_Edible]

Yes it will!

Sent from my EVO using Tapatalk 2

 

[crxssi]

Just tested mine- no problem with proximity sensor on call. Bring to face and screen turns off, pull away from face, screen returns. Tried it several times.

 

[cib227]

Yeah mine isn't working either... It used to work just fine, and now it stays on or off... Ahhhh!!

Sent from my EVO using Android Central Forums

 

[axllebeer]

Yes same problem here. Not sure what else to do about it.

Don't ya hate all the waiting and then, a critical problem like this. A phone that is failing within the phone app.

Update Jan 23rd:
And for no apparent reason, my sensor is working normally again. Started a little over 24 hrs ago so I waited at least a day before posting this. I didn't do anything. Same case, never used a screen protector, I clean my screen about 2 X's a day.

 

[Andras]

I had an app that I paid for that let you wave your hand in front of it using the proximity sensor to turn the phone off...that's broke too now.

 

[Idahoktm]

My prox sensor is broken too, along with my volume control while I'm on a call. It's not too big of an inconvenience for me because I mostly call using Bluetooth. Hopefully a fix comes out soon. My wifes phones has no issues after the update.

 

[biga187]

If this is like the first time the proximity sensor was messed up, it was a combo of the a software bug and your screen protector. I haven;t tried it yet but taking the screen protector off should fix this. It did before.

I was so looking forward to this update and it's crap like this that ruins it. I can't even use my Google Voice to listen to voicemails correctly because of the stupid proximity issues.

 

[321contak]

No screen protector being used on my phone. Definitely software issue. It was fixed and no problems on previous update.

 

[stugiv]

I just noticed when I went to listen to a voicemail the screen shut off & I wouldn't come back unless I hit 'home'. I turned on speakerphone & now it seems to stay on.

Any chance its related to the proximity sensor?