1. NOVA8264's Avatar
    Having issues downloading over Verizon 4G LTE network. No problem downloading apps over WiFi. I can download pics, videos and surf web fine over 4g, but not apps. My phone is 4 weeks old and is the Google version. I also am not getting any error codes. It just keeps saying it's downloading but never does till I'm on WiFi.
    09-24-2013 01:21 PM
  2. mdandashly's Avatar
    Check the Play store setting for whether updates should download over wifi or mobile data.
    09-24-2013 02:22 PM
  3. NOVA8264's Avatar
    The only setting that I see restricting to WiFi only is auto update and that is set to update anytime.
    09-24-2013 03:05 PM
  4. mdandashly's Avatar
    Maybe Verizon throttles or blocks Play store traffic to save on bandwidth.
    09-25-2013 12:02 AM
  5. NOVA8264's Avatar
    HTC customer service must think the same, they suggested contacting Verizon to see if it was anything on their end.
    09-25-2013 05:44 AM

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