After the updating debacle that has taken place with their previous phones, how in the world is it possible for HTC to take so long to release updates for the HTC One in the USA? It isn't like the update isn't finished yet b/c it's been available in other parts of the world for over a month now! They also can't blame the carriers b/c they haven't released the update for the unlocked 32 GB or the 64GB develop editions either! This can only be attributed to the fact that the people who work in their USA offices are either 1. brain dead or 2. are sitting on their hands and simply willing to let the company go into bankruptcy.
HTC stated when the One was released that it would receive a TIMELY update to 4.2.2 but even I'll admit I was foolish to fall for their nonsense once again. I'm done...I will never purchase another device from HTC again. If they want to know why they're continuing to lose market share even with the best device on the market, it's b/c their company has AWFUL customer support, they don't communicate with their customers at all, and they simply don't stand by their word or their products. They haven't even made a single statement regarding why the US release has been delayed...it's simply a joke.
I'm sorry for posting this simply to vent but at this point it's 100% justified and HTC deserves the backlash they're receiving.
HTC stated when the One was released that it would receive a TIMELY update to 4.2.2 but even I'll admit I was foolish to fall for their nonsense once again. I'm done...I will never purchase another device from HTC again. If they want to know why they're continuing to lose market share even with the best device on the market, it's b/c their company has AWFUL customer support, they don't communicate with their customers at all, and they simply don't stand by their word or their products. They haven't even made a single statement regarding why the US release has been delayed...it's simply a joke.
I'm sorry for posting this simply to vent but at this point it's 100% justified and HTC deserves the backlash they're receiving.