Why does my phone abnormally reset constantly?

ConnW

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May 26, 2015
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Abnormal Reset constantly

I bought an M9 about a week ago and i'm having lots of problems with it randomly resetting itself. It restarts the whole phone and then asks if I want to send an error report about an abnormal reset.

I've tried reading the log file of the error, but it's so long I can't even scroll to half way, so I have no idea what it says at the bottom.

I tried a factory reset the other day, and I have only installed 2 apps on my phone now, but this keeps happening, whether I'm using the phone or even if it's just sitting there minding its own business.

I read a thread about this happening on the M8 and tried to follow the instructions to clear the cache partition, but my boot loader view is very different to the one in that thread.

Does anyone have any idea how I can fix this? Because if not then it's going to have to go back, it's far too expensive to have to put up with these issues all the time.

Cheers.