Note 5 - Just Got My Gifts of the Season

[vm81]

Re: Just Got My Gifts of the Season

i chatted with samsung online and they said my number was correct. so, i submitted it anyway. i hope it works :/

Where are you chatting online? I don't see an option.

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[KelseyRo4]

Re: Just Got My Gifts of the Season

Where are you chatting online? I don't see an option.

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I signed into samsung.com, and clicked "live chat support."

 

[mustang8918]

Re: Just Got My Gifts of the Season

I just logged into UPS and have a package coming Tues from Dallas and I'm sure it's the gifts of the season. I submitted on Nov 23 and got the accepted e-mail Dec 3.

 

[gvndeb60]

Re: Gifts of the Season (unboxing)

it keeps saying my imei number is wrong! :'(

They should give you a link that submits your issue to the support department for these promos. I had the same issue, submitted it, then a few days later they emailed me telling to submit my info again and it all worked.

 

[SNOOP97DAWG]

Re: Just Got My Gifts of the Season



Since some of you said that a box showed up without notice i decided to check my own ups account and looks like I am getting mine next week

 

[DvineMzM]

Re: Just Got My Gifts of the Season

View attachment 210955

Since some of you said that a box showed up without notice i decided to check my own ups account and looks like I am getting mine next week

Maybe we all will... wishful thinking?

 

[jblaze38]

Mine was on the porch in the rain for who knows how many days since we were out of town.... lol! I just got it today, but never received notice of it shipping or being approved!!! I opened the box, but haven't had a chance to use anything yet. I received the package with the silver rapid charger, wireless rapid charger, & headphones!!! I also was able to get the $50 Bestbuy card promo for Samsung Pay!!! Just checked my cameras...it was delivered on Dec. 23!

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[jblaze38]

Re: Just Got My Gifts of the Season

Here's my photo!

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[tlo07]

Re: Just Got My Gifts of the Season

I just checked UPS-- mine will be here Wednesday! I sort of wish now I would have chosen the headphones instead of the Swarovski case.

 

[KelseyRo4]

Re: Just Got My Gifts of the Season

I just checked UPS-- mine will be here Wednesday! I sort of wish now I would have chosen the headphones instead of the Swarovski case.

That's the one I ordered. Please post a pic of it when it arrives!

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[KelseyRo4]

Re: Gifts of the Season (unboxing)

They should give you a link that submits your issue to the support department for these promos. I had the same issue, submitted it, then a few days later they emailed me telling to submit my info again and it all worked.

I'm worried I won't get it in time, as the promo ends this week

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[willanaya]

Re: Gifts of the Season (unboxing)

I'm worried I won't get it in time, as the promo ends this week

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As long as you filed you should get it. But keep in mind it might take 3 weeks like mine did.

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[KelseyRo4]

Re: Gifts of the Season (unboxing)

As long as you filed you should get it. But keep in mind it might take 3 weeks like mine did.

Posted via the Android Central App

That I'm not worried about. I can wait. I'm just concerned since it kept saying invalid IMEI, but I submitted it anyway, because Samsung said the number is fine.

 

[gvndeb60]

Re: Gifts of the Season (unboxing)

That I'm not worried about. I can wait. I'm just concerned since it kept saying invalid IMEI, but I submitted it anyway, because Samsung said the number is fine.

But I told you 2 days ago to contact the promotions support and they will fix it for you in 24 hours. Hate to be this way, but if you miss the promo it is of your own doing.

 

[KelseyRo4]

Re: Gifts of the Season (unboxing)

But I told you 2 days ago to contact the promotions support and they will fix it for you in 24 hours. Hate to be this way, but if you miss the promo it is of your own doing.

Perhaps you should speak when you have all your facts in order. I have called samsung, and no one could help me. I was told to call the promotions department, and they could not help me. I was told to call prize logic, and every single time, no one answered the phone. They said to leave a voicemail. No problem. Oh wait, guess what? The voicemail box is full. Now you tell me, what else is there to do? I also emailed samsung and prize logic, and got no response.

 

[gvndeb60]

Re: Gifts of the Season (unboxing)

Perhaps you should speak when you have all your facts in order. I have called samsung, and no one could help me. I was told to call the promotions department, and they could not help me. I was told to call prize logic, and every single time, no one answered the phone. They said to leave a voicemail. No problem. Oh wait, guess what? The voicemail box is full. Now you tell me, what else is there to do? I also emailed samsung and prize logic, and got no response.

customersupport@prizelogic.com

Responded to me in 24 hours.

 

[KelseyRo4]

Re: Gifts of the Season (unboxing)

customersupport@prizelogic.com

Responded to me in 24 hours.

Thank you, but I tried them too

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[gvndeb60]

Re: Gifts of the Season (unboxing)

Thank you, but I tried them too

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Try chat on Samsung.com. That is who originally gave me that email and a link to submit the bad IMEI issue to them. Then I would reach out via social media. Good luck

 

[JJ Jones]

Thanks to whoever it was that posted about tracking on the ups site. I created an account and now know my Gifts are scheduled for delivery January 4th.

From my AT&T Platinum Gold Note 5

 

[KelseyRo4]

Re: Just Got My Gifts of the Season

How did you do that? And what exactly did that do? They told you a package was being sent to you?

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