1. reble's Avatar
    I was given 2 used 7" RCA model RCT6873W42 Android tablets. The batterys on both tablets are charged up and the tablets turn on. The last owner didn't do the "wipe data/factory reset" in the right order and I keep running into a roadblock on both tablets when I get to the point in the set up were it asks for my Google email address. See the screen capture. I did the "wipe data/factory reset" 2 times. No change. I don't know how to bypass the "Factory Reset Protection" and I can't get the last owners email address and password in order to open up the tablets. Is there a way to around the "Factory Reset Protection"?

    Steve
    Attached Thumbnails A reset problem on a RCA, Android tablet-rca-tablet-error.jpg  
    12-16-2017 05:39 AM
  2. SDTRMG's Avatar
    as you may or may not know this protection is set up to protect against people getting access to stolen devices. Its unfortunately that's someone choose to sell you these devices and I hope you figure out something, at the same time i'm also glad to see that it's working and stopping someone from having access to the device, as I have sensitive information on my phone is worried about if I lost it.
    Javier P and bassjo like this.
    12-16-2017 04:39 PM
  3. Javier P's Avatar
    as you may or may not know this protection is set up to protect against people getting access to stolen devices. Its unfortunately that's someone choose to sell you these devices and I hope you figure out something, at the same time i'm also glad to see that it's working and stopping someone from having access to the device, as I have sensitive information on my phone is worried about if I lost it.
    ^^ This.

    Thread closed.
    VDub2174 and bassjo like this.
    12-16-2017 04:46 PM

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