Hello Everyone,
I purchased the Galaxy S4 Tuesday around noon. Wednesday night the screen went black but I could hear notifications and the buttons worked. I pulled the battery several times and eventually it came back on 2 hours later. When it came back on, the screen was super bright and had horizontal lines across the screen. I plugged it to the charger and eventually got it to return to normal after several reboots. It wasn't until today that I was able to mimic the symptoms. I bought the s view cover and had to press a little harder on the edges to get the back piece to attach and snap together. While doing this the screen when out again. I found out that right under the "g" in samsung and near the time in the top right corner, it flickers and goes out if you apply pressure. You don't even need to apply a lot of pressure just a little bit to see the screen flicker and go crazy. Anyone know what could be causing this? is there some cable or ribbon in that area under the screen? My carrier says they swap out the phone withing 14 days, but she gave me the number to a local samsung repair center instead. Now that I know what causes the problem, I will go back and try to get them to exchange it.
Has anyone else ran into this problem? If so what do you think it is exactly?
Thanks
I purchased the Galaxy S4 Tuesday around noon. Wednesday night the screen went black but I could hear notifications and the buttons worked. I pulled the battery several times and eventually it came back on 2 hours later. When it came back on, the screen was super bright and had horizontal lines across the screen. I plugged it to the charger and eventually got it to return to normal after several reboots. It wasn't until today that I was able to mimic the symptoms. I bought the s view cover and had to press a little harder on the edges to get the back piece to attach and snap together. While doing this the screen when out again. I found out that right under the "g" in samsung and near the time in the top right corner, it flickers and goes out if you apply pressure. You don't even need to apply a lot of pressure just a little bit to see the screen flicker and go crazy. Anyone know what could be causing this? is there some cable or ribbon in that area under the screen? My carrier says they swap out the phone withing 14 days, but she gave me the number to a local samsung repair center instead. Now that I know what causes the problem, I will go back and try to get them to exchange it.
Has anyone else ran into this problem? If so what do you think it is exactly?
Thanks