1. eddie20850's Avatar
    I have a the G920A and in my Applications Manager under the Running list is a AT&T Software update that is frozen so i can't stop it. I did a factory reset, that didn't work then i took the phone to AT&T Warranty people and the reset they did still didn't work. How can I stop this update, my phone calls now drop and sound like junk.
    12-22-2015 07:36 PM
  2. B. Diddy's Avatar
    Have you tried reinstalling the firmware using Smart Switch?
    12-23-2015 12:31 AM

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