Galaxy S6 does not send to short numbers

[Kbethg]

Galaxy S6 does not send to short numbers after I accidentally hit "don't send" when it asked me. Now I can't respond to automated messages from my pharmacy, please help!

 

[Javier P]

Galaxy S6 does not send to short numbers after I accidentally hit "don't send" when it asked me. Now I can't respond to automated messages from my pharmacy, please help!

Welcome to the forums. It's possible that you need to enable Premium SMS back. Try this. Go to settings - apps - tap 'more' menu - special access - use Premium SMS services - message service - choose 'ask' or 'always allow'. Tell us how it goes.

 

[Kbethg]

There is no 'more' menu for me to tap after apps?

 

[Javier P]

There is no 'more' menu for me to tap after apps?

Three dots top right?

 

[Kbethg]

I don't think my screenshot will show up on here, but no I do not have 3 dots up at the top after I click on apps underneath my settings.

 

[Javier P]

I see. Select 'application manager' and then look for the more menu or three dots top right.

 

[Kbethg]

Nope, there still aren't any dots.

 

[Kbethg]

 

[Javier P]

Strange, which carrier? Let's try a different thing. Open the Settings - search - type 'Premium' and see if the option shows up.

 

[Chris5483]

It might be a carrier issue. I remember in the Verizon settings on their website that you can block premium texting. So I'd look into that.

 

[Javier P]

I moved your thread to the S6 forum for better visibility.