T-Mobile Galaxy S8 VOLTE Issue T-Mobile S8+

[mikea3000]

Hi,

I have a TMOBILE S8+. On outgoing calls, it always drops to 4G from LTE. During incoming calls, it maintains an LTE signal.

Any else or ideas?

Thanks

 

[s0nic_201]

try going into the service menu. From the dialer pad type *#2263#. youll be transferred to a hidden samsung service menu. select clear all bands then select LTE Band preference. That will automatically camp you on LTE and should relief your 4G problem

 

[mikea3000]

Thanks for the reply. I am somewhat of a novice user and don't feel I should have to do that as it worked normally by default on my S7 Edge. Anyone else experiencing this issue?

 

[mikea3000]

Would anyone be kind enough to make a test call and see if their phone also drops to 4g during outgoing calls?

Thanks

 

[TylerLV76]

Would anyone be kind enough to make a test call and see if their phone also drops to 4g during outgoing calls?

Thanks

Mine stays on LTE while in a call. Also on T-Mo

 

[wrb057]

I live in chicago area S8Plus 4G when making a call LTE only when recieve call.

 

[mike3000]

I think you should exchange your phone. I had the same issue and no matter what I tried, the issue did not go away. I replaced my phone and so far so good.

 

[theelite1x87]

Mine works fine. I did find my V10 had this issue but it was location depended. I think it happened when they were doing something to a local tower. After a few weeks the issue resolved itself.