Samsung Galaxy Tab Pro 8.4 Battery Won't Charge Without Reboot

[cgr45]

No good, it stopped at 94% and stayed there for at least 7 hours. Unplug and plug in again and now it's topping off.

So the factory reset didn't solve it.

This is exactly what happens to me. Gets to 95% and it stops. I have to turn it of for it to fully charge. When I turn it on and start using it it goes from 100% to 90% in 5 minutes. I should had kept the LG GPad

Posted via Android Central App

 

[jdillworth]

Just hit 100%!

This is my first attempt after contacting Samsung and learning of the key combo reset (Press and hold: Volume Up + Home + Power (in that order)).

If I can hit 100% 3 days in a row, I'm calling it fixed.

... I should had kept the LG GPad

Like others, I think this is likely software. No one gets software right, so while I'm very frustrated I have to cut them some slack. Samsung released a herd of new tablets this year so far. It can't be easy to get everything right.

LG G pad was in the running when I bought the Galaxy. I don't know why LG released almost the same time as Samsung but with the previous generation Snapdragon (maybe they just missed some timing window?). For the record I liked the G Pad software and design better. Just couldn't ignore the specs and price.

 

[laestrella]

I'm having the exact same issue except my tablet after a while will get to 100% (if i constantly unplug and plug it in) but then after a few minutes after being on will suddenly drop 10-40%. Or the percentage will drop at some random time during the day.

This is frustrating and I just want to throw it back at Samsung.

 

[storino03]

I drained my battery down to 10% as what was suggested in the other link I posted, and charged it all the way up to 100% and now my device is reporting the correct battery percentage. I think there's a bug with the way Samsung's software is reporting the correct "full" battery timings.

It hasn't happened since and charging it every night, brings it back up to 100%.

 

[gman16000]

"(Press and hold: Volume Up + Home + Power (in that order))."

Thank you!! I tried everything. This worked!!! And it did not blow away anything on my tablet.

 

[jdillworth]

After my next charge, it only reached 95%. Sent tablet back to Amazon today.

I may get the same model again. It doesn't seem this is a widespread problem. Also considering the Tab S 8.4.

 

[jomarr]

Glad to hear it didn't turn into a major problem. Assuming it's software, hopefully an update will resolve it 100%.

Thanks!

Hey. I think I spoke too early. Mine didn't charge fully yesterday. I charged i overnight and it only went until 95%. I didn't remove the plug for another 4 hours ad it's still 95%. Not sure what the problem is but I think I need to visit a Samsung store.

 

[laestrella]

I've found that mine will charge fully now of I turn it off to charge. Just to make sure it's at 100 I unplug it first and then plug it back in and make sure it still says 100 before turning it on. Still very annoying.

Sent from my SM-T320 using Tapatalk

 

[SAMmarked1]

What will help is turning WIFI, GPS, Bluetooth antennas off for the night. Remember most apps are running n trying to do upgrades at night which is why your battery is lower.

Posted via Android Central App

 

[jdillworth]

Due to this charging issue I had returned my Tab Pro 8.4 to amazon. They were awesome, they took it back without the original packaging and refunded my money before the package even got there.

I decided to get the same model again. Charges to 100% every time. I recommend returning your device if you're having this issue or getting it repaired under warranty. This seems to be a rare defect.

 

[Mephistopheles1]

Due to this charging issue I had returned my Tab Pro 8.4 to amazon. They were awesome, they took it back without the original packaging and refunded my money before the package even got there.

I decided to get the same model again. Charges to 100% every time. I recommend returning your device if you're having this issue or getting it repaired under warranty. This seems to be a rare defect.

I was having similar problems and, based on preliminary tests, my problem appears to be related to power saving mode. I have no problem getting to 100% charge if power saving mode is turned OFF, but if power saving mode is turned on I can charge for six hours and the level only changes from, e.g., 74% to 87%. My charging level also seems to drop faster when power saving mode is turned on. Basically, power saving mode seems to be doing the reverse of what its name implies.

I wonder if your problem was related to power saving mode, and wonder whether others have similar problems with power saving mode.

Jim

 

[storino03]

What solved my issue was using my Tablet down to around 10-12% remaining, and then fully charging it. Haven't had any issues since I did this weeks ago.

 

[gman16000]

My charging issue came back again yesterday. Went 10 days charging fine. Then back to not hitting 100%. Sigh.

 

[mpayne2k]

This happened only the first time I tried to charge my tab. The battery indicated not charging so I rebooted the tab and tried again. Second time worked and I haven't had an issue since.

 

[shervom]

hi everyone, I'm new here. Have been using this model since mid-April. Loved my phone but the charging problem is annoying me so much.
Initially the charging was fast and good. I love the 2A output that charges up the phone fast. But subsequently, it started charging like a snail. I thought it was problem with my charger so I bought an OEM 2A output charger. It went back to working fine for about a month, and problem came back again.
I have experimented with different power socket, and now have resorted to switching off the phone to charge while I sleep. Then again, it doesn't get to a 100% charge after my 8h of sleep.

Even then the other issue I have is that the power is draining too fast.

I've tried the vol+home+power reset. Now I'm going to back up all my data and do a factory reset. And be more selective with the apps I install.

Anyone has success after a factory reset?

 

[storino03]

hi everyone, I'm new here. Have been using this model since mid-April. Loved my phone but the charging problem is annoying me so much.
Initially the charging was fast and good. I love the 2A output that charges up the phone fast. But subsequently, it started charging like a snail. I thought it was problem with my charger so I bought an OEM 2A output charger. It went back to working fine for about a month, and problem came back again.
I have experimented with different power socket, and now have resorted to switching off the phone to charge while I sleep. Then again, it doesn't get to a 100% charge after my 8h of sleep.

Even then the other issue I have is that the power is draining too fast.

I've tried the vol+home+power reset. Now I'm going to back up all my data and do a factory reset. And be more selective with the apps I install.

Anyone has success after a factory reset?

Are you talking about the Galaxy Tab Pro 8.4 or a different device? Phone? Or is it the model that has sim card?

 

[shervom]

yes, it's samsung galaxy tab pro 8.4.
sent the phone to the service centre. they only replaced my charger & cable, and upgraded the software (from the original that came with the factory reset.
not very useful. i'm not convinced.

Are you talking about the Galaxy Tab Pro 8.4 or a different device? Phone? Or is it the model that has sim card?

 

[stan23]

I have the same problem. Tried the usual tricks; run down the battery to 4%, reboot, etc.. none work. It will charge fine for a cycle or 2, then do the stall charging issue.

 

[shervom]

i'm convinced it's a battery problem. mine drains a little too fast as well.
let me use it till the end of this week cos i am coordinating an important event and can't do without a phone. then i shall go back and ask them to look at it again.
Guess what... when I was at the service center, both the customers on my left & right of my counter were also having charging issues with their Samsung phones.

 

[brosko]

i'm convinced it's a battery problem. mine drains a little too fast as well.
let me use it till the end of this week cos i am coordinating an important event and can't do without a phone. then i shall go back and ask them to look at it again.
Guess what... when I was at the service center, both the customers on my left & right of my counter were also having charging issues with their Samsung phones.

The tab pro is a tablet not a phone.