10-25-2017 05:34 PM
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  1. Abhinav Kochhar's Avatar
    You should report this to samsung support. They will rectify the problem.
    10-27-2015 07:36 PM
  2. Kalnel's Avatar
    Your other transactions worked properly? What I do sometimes is hold it sideways the back of course towards the swipe just like you would if u had a card in your hand u also can hold it against the swipe part as well. Turned sideways. Even of it was a newer reader u should have been ok. Did u try credit or debit. Bc if it says decline then it worked bc u got that far. So I do not think it's is the way u r holding it or the fact of it being a new reader.
    I've noticed that in some of Samsung's commercials on YouTube, they have people holding their phones alongside the magnetic strip reader, rather than over it. I've been holding mine over the reader, and it seems to work fine.
    10-27-2015 10:32 PM
  3. Kalnel's Avatar
    I hit a parking lot at Johns Hopkins Hospital in Baltimore today where I couldn't use it. The card reader was the kind where you have to insert your card and it disappears completely.
    10-27-2015 10:35 PM
  4. r56mcs's Avatar
    I could not get mine to work at a 7 11 store tonight. It didn't have nfc and the swipe was sideways and it was between the screen and keypad.
    Matt Behnken likes this.
    10-27-2015 11:06 PM
  5. 20blks's Avatar
    I could not get mine to work at a 7 11 store tonight. It didn't have nfc and the swipe was sideways and it was between the screen and keypad.
    I've had success with those at 7-11. I placed my phone in the middle of the reader
    10-27-2015 11:09 PM
  6. samrov44's Avatar
    I deleted and reloaded my card and I've been 100% since. You have to figure out which places to use it as credit and which ones you can use as debit.
    It's also nice to see chase throw in their hand before the end of the year.

    Posted via the Android Central App
    10-27-2015 11:09 PM
  7. Jpeezy33's Avatar
    I could not get mine to work at a 7 11 store tonight. It didn't have nfc and the swipe was sideways and it was between the screen and keypad.
    Hey turn phone sideways so the phone is over the swipe. now with 711 their system only allowed me to use credit so u going to have to cancel it when it shows debit and chose credit. I have figured it how to do it regular as well I held it over the left side of the reader the normal way so try the sideways first
    10-28-2015 09:49 AM
  8. r56mcs's Avatar
    They will only take debit for lottery. It's worked at different 7 11.
    10-29-2015 02:39 AM
  9. Mastabrozif2's Avatar
    Has anyone successfully used their debit card at Costco? My card was read but after I put in the pin it said card not authorized
    10-29-2015 04:27 AM
  10. 20blks's Avatar
    The cashier in the gas station refused to let me use it. She kept saying "we don't accept that here". Hitting the decline button on her register even though she saw the machine accepting the payment. Lol
    Matt Behnken and Jpeezy33 like this.
    10-29-2015 07:14 AM
  11. Mr_Bugman's Avatar
    The cashier in the gas station refused to let me use it. She kept saying "we don't accept that here". Hitting the decline button on her register even though she saw the machine accepting the payment. Lol
    Yeah I've had two people interfere and not let me use Samsung Pay claiming they weren't allowed to take it. I walked out of the second place and called their corporate office. They offered me a $50 gift card the next morning and said they already have cashier training on Samsung Pay scheduled for next month.

    Amazing the range of reactions. Having worked retail for several years when I was younger I can't imagine refusing an approved payment and being rude which has happened twice now.

    Posted via the Android Central App
    10-29-2015 07:30 AM
  12. troutspinner's Avatar
    I know the thread is about where it did not work but just because I am like a kid that had to try this.....

    I just went to Wawa and it worked. Apple eat your heart out!
    20blks likes this.
    10-29-2015 10:53 PM
  13. Jpeezy33's Avatar
    I know the thread is about where it did not work but just because I am like a kid that had to try this.....

    I just went to Wawa and it worked. Apple eat your heart out!
    I created this thread for places that samsung pay didn't work from there it evolved from where it didn't work to all place that it worked and places where people had an issue. the one time or another. This thread has been going strong and active which is awesome. So no worries keeping posting. Also how often do you use Samsung Pay?
    10-30-2015 06:11 AM
  14. Jpeezy33's Avatar
    On an off note finally received my wireless free charger for signing up with Samsung Pay and on the brighter side they sent me 2, black and white.
    r56mcs likes this.
    10-30-2015 06:22 PM
  15. mastenpark's Avatar
    Mine isn't working at all. I think I have an NFC related issue with my phone
    Samsung pay for me today was a total fail. I must be a ***** or something is wrong with my phone
    10-30-2015 09:31 PM
  16. 20blks's Avatar
    Samsung pay for me today was a total fail. I must be a ***** or something is wrong with my phone
    Open the app and start a payment. While the phone is vibrating, swipe down on the screen to check the notification bar and see if the nfc symbol is up. If so, try and send someone a pic or a file via nfc. If you can't send a file that way, have your phone replaced. That's the issue I had
    Jpeezy33 likes this.
    10-30-2015 09:50 PM
  17. mastenpark's Avatar
    Open the app and start a payment. While the phone is vibrating, swipe down on the screen to check the notification bar and see if the nfc symbol is up. If so, try and send someone a pic or a file via nfc. If you can't send a file that way, have your phone replaced. That's the issue I had
    Thanks for the advice. I removed and redownloaded the samsung pay app. Right before I turned it in for tonight I got it to work at a 7-11. So I will try at few more spots tomorrow. I am about to check my NFC right now to make sure that's all set as well

    The places I tried earlier today and failed was Footaction, Macys, Tim Hortons, Burger King, and this mom and pop cell phone case provider. The worse one was Footaction. When I tried it there it sounded like the credit card terminal machine was going to blow up literally. The sales clerk got scared and all that. Luckily the other guy that was there had a Samsung phone and understood what I was trying to do.
    20blks likes this.
    10-31-2015 01:08 AM
  18. Abhinav Kochhar's Avatar
    That's strange and a big number of failures. I guess samsung pay is not yet ready for the prime time.
    10-31-2015 04:03 AM
  19. Jpeezy33's Avatar
    That's strange and a big number of failures. I guess samsung pay is not yet ready for the prime time.
    Samsung Pay is Def ready for prime time.the instance that masterpark had was the first time I ever heard of something like that happening. There are people in here that have no problems at all except a hiccup here or there and that's just from not hd8ng the phone correctly
    Kalnel likes this.
    10-31-2015 09:25 AM
  20. mastenpark's Avatar
    Samsung Pay is Def ready for prime time.the instance that masterpark had was the first time I ever heard of something like that happening. There are people in here that have no problems at all except a hiccup here or there and that's just from not hd8ng the phone correctly
    Just to give a status update regarding my experience with Samsung pay. After I got home that night I found out that Bank of America had put a fraud alert on my account. My account with BOA is new. So since I cleared that up Samsung Pay has been a WIN. I took some advice that I saw in this fourms regarding where to place the phone in relation to the reader.
    I was able to use it with no problem at
    NOCO: gas station chain
    Walmart
    McDonald's
    Again at 7-11

    I will be out today making a few more transactions so we will see how it goes.

    Shout of to everyone who has been able to contribute to this topic.This is my 1st time coming to this fourms and has been a great experience.Def looking forward to continuing coming to this site and sharing information I may have as well as learning
    Kalnel and Abhinav Kochhar like this.
    11-02-2015 09:31 AM
  21. blckz28's Avatar
    I have tried two different Redbox machines. At the first one the led on the swipe flashed red every time I tried to scan. At the second machine it took the scan and asked for my zip code but then it said transaction failed. I have also tried at Walmart and the table readers at Red Robin, both of those have worked.
    11-02-2015 09:37 AM
  22. Mastabrozif2's Avatar
    So I just successfully got Samsung Pay to work at a Costco gas station, at the pump using a trick that worked for LoopPay. Gas pumps expect a card to be inserted and removed so simply place a driver's license or your membership card upside down pull it out and place your phone near it and it should work. It was totally worth opening a U.S. Bank account for this.
    11-02-2015 09:29 PM
  23. r56mcs's Avatar
    So I just successfully got Samsung Pay to work at a Costco gas station, at the pump using a trick that worked for LoopPay. Gas pumps expect a card to be inserted and removed so simply place a driver's license or your membership card upside down pull it out and place your phone near it and it should work. It was totally worth opening a U.S. Bank account for this.
    I will have to try that sometime!!
    11-03-2015 12:53 PM
  24. r56mcs's Avatar
    After the oil change at a mazda dealer, I told the cashier that I would be paying with my mobile phone. And he said they dont have the equipment. I explained that all he had to do was put the phone on the card reader. So he tried. My citi credit card failed over 6 times. Every time it said invalid card number. Then I tried my Us bank debit card as credit card and it didn't work. When I tried it as debit card it worked. The cashier was very patient with me and when I apologized for making him try over ten times, he said "we have to keep trying to help the technology move forward somehow". What a guy.

    Later I went to a Target store and used the Citi credit card and it worked so it wasn't that the card was suspended.
    Matt Behnken likes this.
    11-03-2015 01:02 PM
  25. Abhinav Kochhar's Avatar
    You should report this to samsung
    11-03-2015 02:33 PM
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