Hi Tsukiyomi...Thanks for the great tip on screen shots before hard reset! I DON'T want to do a factory reset, but my Sprint SGS24GT has just functioned so poorly since ICS update, I really must try something. I loved this phone and have only had it a few months, but since the update, it functions slower and hangs, and I personally have found ics to gingerbread to be a lot like vista to xp...it broke or disabled or moved a lot of things I routinely do, and seemed to change others only for the sake of change.
*very poor battery performance
*no more usb mass storage to PC
*Contacts no longer a top line option when pressing Phone, making it more of a need to waste desktop space to have Contacts button easily available as it comes originally (I had used 3 of those bottom buttons for other functions)
*automatic brightness seems to occasionally be re-activating itself
*little things like, could the asterisk key been buried any further? (Go ahead and try to find it)...and, on GB you could tap on top bar of home screen would reveal date...no more
*overall slower operation of everything, including browser...lots of freeze-like moments, which is the main reason I'm considering the factory reset to see if that might help, but I hate having to take the time to do that and re-customize my phone layout, when it may not help.
Thanks again for the tip that will help restoring the layout.
Paul