I just got my incredible and immediately put in the seidio 1750 MAH. It is kinda hot, is this normal (more really warm then hot).
All about Incredible batteries (Replacements, Charging..ect)
- Thread starter crspy
- Start date
Is anyone having any problems with their new batteries? I just got my backup standard battery from VZW, I put it in the phone and started charging it and it was making my phone freak out. Screens were changing on their own without me even touching it and the screen was getting dim then dark. I put my original battery back in and the problem stopped. I guess I got a bum battery?
Try charging the battery with the phone off. If it's completely dead it might do wierd things from low voltage as it charges.
Hopefully the VZW Rep was true to her word and the software people will get on HTC, but HTC gave more standard answers...
From Verizon on the second reply:
Good Evening,
Thank you for contacting Verizon Wireless through our website. My name is Zeitori, and I am happy to assist you regarding your inquiry concerning the issues with your HTC DROID Incredible wireless phone. I regret to learn that this has been a problem, and will work to resolve your concern with the highest level satisfaction possible.
Thank you for understand that Verizon Wireless doesn't make the device however we are responsible for providing the best devices possible to our customers. I have froward the comments to out software development team that will be able to send the comments to the correct department to be addressed. Thank you for you patience with this issue, and remember we here at Verizon Wireless never stop working for you.
I hope this explanation has been helpful, and I have resolved all of your concerns. We appreciate your loyalty to our wireless products and services, and we are committed to resolving your concerns.
Also please keep in mind that if you ever have a problem, it becomes our problem the first time you call. No run-arounds, no hassles. If your issue cannot be resolved during the course of your first call, we will take the responsibility to get back to you with an answer.
We appreciate your business and thank you for using Verizon Wireless products and services. Should you have additional questions or concerns, please reply to this e-mail.
Sincerely,
Zeitori
Verizon Wireless
Data Technical Support
And HTC's response to my initial inquiry... They didn't even get the point, if they even read my letter that is... Battery life, she says... BATTERY LIFE!!! THAT'S NOT WHAT THIS WAS ABOUT!!!
Dear Chris,
HTC is currently looking into a fix for the battery life on your device. In the meantime, I would like to offer a few suggestions that might make you battery last a bit longer. First of all, make sure there are no applications running in the background. Currently, there is no application built into the device, but we are aware of several third party applications that are available for download on the Market that will allow you to close out any open applications. One of these is Advanced Task Killer. While HTC does not provide support for these third party applications, we are aware that many customers with similar issues have used this application and others like it to close out applications and successfully resolve their issue. Another thing you may want to do is when you are not using the data connection for a long period of time, for instance while you are asleep, or at a movie, you can turn off all data connections on the device by going to Home > Menu > Settings > Wireless Controls and turning off Wi-Fi and Mobile Networks. This will save battery life because it takes power in order to search for, connect to, and stay connected to any type of connection. Turning off these data connections will not take away the ability to send and receive text messages or to make and receive phone calls. These connections only effect the ability to get online, send and receive email and MMS messages. I hope this helps. If you are still getting a short battery life, you can perform a soft reset on the device by removing the battery for five seconds, reinserting the battery, and then powering the device back on. If this does not correct the issue, you will need to perform a hard reset on your device. Please Note: A hard reset will delete all personal information and restore the device back to factory default settings. You can perform a hard reset by going to Home > Menu > Settings > Security > Factory Data Reset and follow the on-screen instructions. Also, you can contact our Accessories line to purchase an extended battery. You can contact them by calling 1-888-716-3594 8AM - 8PM Monday thru Friday.
Sincerely,
Sarah
HTC
From Verizon on the second reply:
Good Evening,
Thank you for contacting Verizon Wireless through our website. My name is Zeitori, and I am happy to assist you regarding your inquiry concerning the issues with your HTC DROID Incredible wireless phone. I regret to learn that this has been a problem, and will work to resolve your concern with the highest level satisfaction possible.
Thank you for understand that Verizon Wireless doesn't make the device however we are responsible for providing the best devices possible to our customers. I have froward the comments to out software development team that will be able to send the comments to the correct department to be addressed. Thank you for you patience with this issue, and remember we here at Verizon Wireless never stop working for you.
I hope this explanation has been helpful, and I have resolved all of your concerns. We appreciate your loyalty to our wireless products and services, and we are committed to resolving your concerns.
Also please keep in mind that if you ever have a problem, it becomes our problem the first time you call. No run-arounds, no hassles. If your issue cannot be resolved during the course of your first call, we will take the responsibility to get back to you with an answer.
We appreciate your business and thank you for using Verizon Wireless products and services. Should you have additional questions or concerns, please reply to this e-mail.
Sincerely,
Zeitori
Verizon Wireless
Data Technical Support
And HTC's response to my initial inquiry... They didn't even get the point, if they even read my letter that is... Battery life, she says... BATTERY LIFE!!! THAT'S NOT WHAT THIS WAS ABOUT!!!
Dear Chris,
HTC is currently looking into a fix for the battery life on your device. In the meantime, I would like to offer a few suggestions that might make you battery last a bit longer. First of all, make sure there are no applications running in the background. Currently, there is no application built into the device, but we are aware of several third party applications that are available for download on the Market that will allow you to close out any open applications. One of these is Advanced Task Killer. While HTC does not provide support for these third party applications, we are aware that many customers with similar issues have used this application and others like it to close out applications and successfully resolve their issue. Another thing you may want to do is when you are not using the data connection for a long period of time, for instance while you are asleep, or at a movie, you can turn off all data connections on the device by going to Home > Menu > Settings > Wireless Controls and turning off Wi-Fi and Mobile Networks. This will save battery life because it takes power in order to search for, connect to, and stay connected to any type of connection. Turning off these data connections will not take away the ability to send and receive text messages or to make and receive phone calls. These connections only effect the ability to get online, send and receive email and MMS messages. I hope this helps. If you are still getting a short battery life, you can perform a soft reset on the device by removing the battery for five seconds, reinserting the battery, and then powering the device back on. If this does not correct the issue, you will need to perform a hard reset on your device. Please Note: A hard reset will delete all personal information and restore the device back to factory default settings. You can perform a hard reset by going to Home > Menu > Settings > Security > Factory Data Reset and follow the on-screen instructions. Also, you can contact our Accessories line to purchase an extended battery. You can contact them by calling 1-888-716-3594 8AM - 8PM Monday thru Friday.
Sincerely,
Sarah
HTC
I just bought the Verizon Wireless Micro USB Car Charger with USB Port part# MICRDUALVPC from VZW online. Does anyone know what the milliamp output is on it? It does not say anywhere on the charger or the box. I know the stock HTC AC charger is 1000 milliamps or 1 amp and was wondering if the car charger is about the same.
Since it's a 90-120 charger I would assume it's 1A charger. Especially if its the one with the corded micro-usb with the regular usb plugin on top.
I promised I'd post my results of this, so here it is, for anyone curious... my question originally was, basically, how fast does the battery life go away when the phone is just sitting off?
Well, at full charge, it was unplugged and left off on a Sunday morning... turned it on on Thursday night, and it was still nearly fully charged (>90%). So that was comforting.
Well, at full charge, it was unplugged and left off on a Sunday morning... turned it on on Thursday night, and it was still nearly fully charged (>90%). So that was comforting.
Yeah I got the Verizon no brand one and it has to be 1A. I just drove cross country and back using GPS Navigation, streaming pandora/slacker, downloading podcast etc while driving and it stayed fully charged with the charger plugged in. BTW if anyone lives around the Kingman, Lake Havasu area, strangle someone from Verizon and get some data coverage.
DInc factory reset improved my battery life.
For what it's worth, after 2 months and 3 batteries that gave me at most 9 hours of time (on the Seidio 3500), I finally did a factory reset on my Incredible today. I then reloaded all my apps from AppBrain (thank you AppBrain!), and reset up all my favorite home pages and widgets. I note two things (1) my battery doesn't seem to be draining nearly as fast and more importantly (2) it no longer seems to get "hot" when doing certain tasks (running updating apps, using the camera).
Jury's still out on how long the battery will last before needing a recharge but it certainly looks hopeful.
So, if you've tried everything but factory reset, now might be a good time. Just be sure to back up and I recommend picking up AppBrain while you're at it.
| An update: It's now 10:45pm, some 12 hours after I did the reset. My battery is just now around 50%. This after a pretty busy day with the phone, an hour long conference call, a few texts, and installing every single app that I had before. I'm much happier today than I have ever been with my DInc.
For what it's worth, after 2 months and 3 batteries that gave me at most 9 hours of time (on the Seidio 3500), I finally did a factory reset on my Incredible today. I then reloaded all my apps from AppBrain (thank you AppBrain!), and reset up all my favorite home pages and widgets. I note two things (1) my battery doesn't seem to be draining nearly as fast and more importantly (2) it no longer seems to get "hot" when doing certain tasks (running updating apps, using the camera).
Jury's still out on how long the battery will last before needing a recharge but it certainly looks hopeful.
So, if you've tried everything but factory reset, now might be a good time. Just be sure to back up and I recommend picking up AppBrain while you're at it.
| An update: It's now 10:45pm, some 12 hours after I did the reset. My battery is just now around 50%. This after a pretty busy day with the phone, an hour long conference call, a few texts, and installing every single app that I had before. I'm much happier today than I have ever been with my DInc.
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When i'm home i just leave my phone plugged in all day and run off of AC power.... is that ok or will it negatively affect my battery??
So, what's the overall opinion of the 1500MAh from HTC? I just gt it today, and am wondering if anyone's has any opinions/issues with it?
I just purchased one of these knockoff 3500Mah batteries off of Ebay. Has anyone had any experience with these things...opinions good or bad?
3500MAH EXTENDED BATTERY+COVER FOR HTC DROID INCREDIBLE - eBay (item 290466525116 end time Aug-22-10 13:18:26 PDT)
If this doesn't work out, I am only out $11, so I felt it wasn't a big risk.
3500MAH EXTENDED BATTERY+COVER FOR HTC DROID INCREDIBLE - eBay (item 290466525116 end time Aug-22-10 13:18:26 PDT)
If this doesn't work out, I am only out $11, so I felt it wasn't a big risk.
Supposedly no. But I have killed several other devices batteries keeping them plugged into the wall. Eventually it will simply quit accepting charge.
the way i figure it theres only really 2 choices... keep it plugged in and use it when needed, or let in stay unplugged where my HORRIBLE reception in my house kills my battery and ill have to plug it in over and over again constantly depleting then refilling charge.
On my days off (today ironically) i'm home all day. 24 hours of my reception being on AVERAGE 100 dbm (really bad), thats a lot of battery usage just searching for signal.
hopefully my poor battery is ok
hahathe way i figure it theres only really 2 choices... keep it plugged in and use it when needed, or let in stay unplugged where my HORRIBLE reception in my house kills my battery and ill have to plug it in over and over again constantly depleting then refilling charge.
On my days off (today ironically) i'm home all day. 24 hours of my reception being on AVERAGE 100 dbm (really bad), thats a lot of battery usage just searching for signal.
hopefully my poor battery is ok
If it dies Verizon or HTC will be more than happy to sell you a new one! Use it abuse it a new one is not much money.
ive got the seidio extended anyways haha. im sure it will be fine. my speaker however is dead. need to either replace it myself or take it to verizon. but i dont want to go through the hassle of getting a new device -_____-
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