Anyone else have a cracked display?

[ZOMMBIE1]

My son dropped and cracked his S8. No luck with trying a claim with Verizons asurion. They don't carry the S8. Anyone else have to get a display or replacement device yet?

 

[frellingfrakker]

What kind of case was he using?

 

[felloffthetruck]

You are within the 14 day return policy, Did it come out of the box with a crack?

 

[Lodingi]

You are within the 14 day return policy, Did it come out of the box with a crack?

Lol

 

[scott_0]

You are within the 14 day return policy, Did it come out of the box with a crack?

"My son dropped and cracked his S8"

 

[Lodingi]

My son dropped and cracked his S8. No luck with trying a claim with Verizons asurion. They don't carry the S8. Anyone else have to get a display or replacement device yet?

That's odd. If you have insurance, don't they have to offer a replacement?

 

[aokusman1]

This is why I put a case and glass on mine before ever using. It's going to be an expensive repair. Best contact Samsung.

 

[aokusman1]

You are within the 14 day return policy, Did it come out of the box with a crack?

Obviously you only read the headline.

 

[cocob89]

Obviously you only read the headline.

I'm thinking they were being sarcastic

 

[wallstreet123456]

Asurion now offers in home screen replacement for the device at $75, a verizon rep mentioned it to me the other day.

 

[cocob89]

Obviously you only read the headline.

Hoping it was sarcasm anyway lol

 

[aokusman1]

Asurion now offers in home screen replacement for the device at $75, a verizon rep mentioned it to me the other day.

That's awesome.

 

[cohoman]

Asurion now offers in home screen replacement for the device at $75, a verizon rep mentioned it to me the other day.

What does, "in home screen replacement" mean? Does Asurion send a tech person to your house and they replace your screen on the spot? Just curious...

 

[JohnJohn_D]

Isn't Samsung offering Premium Care or whatever its called free for 30 days on all S8 purchases?

Maybe check this out: Samsung Premium Care: Support 24/7, Protection & Warranty | Samsung US

 

[rdcrds]

Samsung Premium Care: Support 24/7, Protection & Warranty | Samsung US

You could play that pretty easy. Sign up and get the free month and use a virtual credit card with a small limit. After the 1st month is up screw it. You at least get a month of it and if something happens well keep it awhile lol.

 

[Ca_lvn]

My son dropped and cracked his S8. No luck with trying a claim with Verizons asurion. They don't carry the S8. Anyone else have to get a display or replacement device yet?

When you say no luck! Do you mean you have insurance with asurion and there refusing because it's a new model phone?

 

[Ca_lvn]

Asurion now offers in home screen replacement for the device at $75, a verizon rep mentioned it to me the other day.

It's hard to believe a company could be profitable by sending someone to your house to do a repair like that

 

[dov1978]

Reading this thread prompted me to rush online and get phone insurance. I should have done it already after my s7 edge cracked so easily last year.

 

[AZwldcats]

Use the free 30 day Samsung Premium Care

Samsung Premium Care: Support 24/7, Protection & Warranty | Samsung US

 

[smooth4lyfe]

Thats why I get a case ALWAYS...did your son have a case?