- Jan 22, 2014
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So I recently filed a claim with Asurion for my Note 5 Gold 64gb and received a replacement the next day. Well come to find out the replacement they sent me had physical damage! Received another one, and again physical damage on the SIM Card Door; so I notified them of this issue and just swapped the SIM Doors with the previously damaged one they sent me. I figured no big deal its just the SIM Door! YEAH RIGHT, 2 weeks after having this replacement the screen completely went out and will not show anything. FURIOUS is not the word. So I call in to let them know that I need another replacement due to the fact that they kept sending me defective phones, and LOW AND BEHOLD they are out of stock on the Note 5's period. Is this normal and has it happened anyone else, as I am frustrated because I do not have a phone at the moment? If so how long did you have to wait for the stock to replenish?