Best Buy Pre-Orders

[1naturalace]

Best Buy made an official post on their forum about the S8 today

Hello everyone,

I wanted to provide some clarification to everyone regarding the concerns of shipping times and product availability.

-Along with the other carriers we began shipping pre-orders yesterday (4/18). You should be receiving a confirmation email with tracking information within the next 48 hours. We anticipate pre-orders should arrive upon release day on 4/21.

-Currently there is no early release date for the Galaxy S8/S8+ and in store pre-orders will be available to pick up on 4/21. Please refrain from going to your local store until 4/21 and you have received an email confirmation that your phone is ready for pick up.

-Customers may have received an email notifying them of a later arrival date than release day. I apologize if the estimated date of arrival listed in your My Best Buy account is 4/25, but I can assure you this date is not correct. We fully anticipate our pre-orders for these phones be provided to our customers on launch day 4/21/2017.

If you have any further questions please don’t hesitate to ask!

Respectfully,
Javier|Social Media Specialist | Best Buy® Corporate

 

[1naturalace]

Samsung Galaxy S8 and S8+ FAQ - Page 21 - Best Buy Support

 

[DWS44]

You guys broke Best Buy... My order is gone...lol

I'm beginning to think mine was never there to begin with. :-\

 

[LightningGA]

Yeah you guys broke the site. I just got back home logged in and got the sorry bs

Same here.

 

[Jaycemiskel]

Oops... I think I did it... I just refreshed the BestBuy Order page and get a "We're Sorry
Order information is currently unavailable." error. Anyone else getting that? Or just my account reaching daily refresh limit?

I just checked after reading your post and mine says the same thing.

 

[JesterC]

Same here.

Inner baby stopped crying due to lack of info to cry about...

 

[ClintRo]

Your inner baby is a baby!!! LOL

 

[JesterC]

Samsung Galaxy S8 and S8+ FAQ - Page 21 - Best Buy Support

Good job! You just gave this inner baby a new target to endlessly refresh page for info

 

[Kalvin Kerns]

Best Buy made an official post on their forum about the S8 today

Hello everyone,

I wanted to provide some clarification to everyone regarding the concerns of shipping times and product availability.

-Along with the other carriers we began shipping pre-orders yesterday (4/18). You should be receiving a confirmation email with tracking information within the next 48 hours. We anticipate pre-orders should arrive upon release day on 4/21.

-Currently there is no early release date for the Galaxy S8/S8+ and in store pre-orders will be available to pick up on 4/21. Please refrain from going to your local store until 4/21 and you have received an email confirmation that your phone is ready for pick up.

-Customers may have received an email notifying them of a later arrival date than release day. I apologize if the estimated date of arrival listed in your My Best Buy account is 4/25, but I can assure you this date is not correct. We fully anticipate our pre-orders for these phones be provided to our customers on launch day 4/21/2017.

If you have any further questions please don’t hesitate to ask!

Respectfully,
Javier|Social Media Specialist | Best Buy® Corporate

Nice! Thx for letting us know.

 

[rdcrds]

Well i kinda expected all along not to get it till Friday and the 100$ saved by getting it from BB makes that fine BUT Friday is going to be insane in my local Best Buy. I am not 1 who likes to wait around a long time and now have 2 choices. Either get there a half hour before they open and wait then get in and wait for them to figure out what they're doing or i can wait and go later after they open and wait in a huge line. They have to deal with people from all carriers and the few times i have been in there of late they expect to have loads of people who pre ordered them. Why not let some people get the pre orders tomorrow and cut down on a huge line? They do not see they will lose business as after you stand and wait for 2 hours for a phone you remember that and next time go with the carrier no matter the discount

 

[Almeuit]

Best Buy made an official post on their forum about the S8 today

Hello everyone,

I wanted to provide some clarification to everyone regarding the concerns of shipping times and product availability.

-Along with the other carriers we began shipping pre-orders yesterday (4/18). You should be receiving a confirmation email with tracking information within the next 48 hours. We anticipate pre-orders should arrive upon release day on 4/21.

-Currently there is no early release date for the Galaxy S8/S8+ and in store pre-orders will be available to pick up on 4/21. Please refrain from going to your local store until 4/21 and you have received an email confirmation that your phone is ready for pick up.

-Customers may have received an email notifying them of a later arrival date than release day. I apologize if the estimated date of arrival listed in your My Best Buy account is 4/25, but I can assure you this date is not correct. We fully anticipate our pre-orders for these phones be provided to our customers on launch day 4/21/2017.

If you have any further questions please don’t hesitate to ask!

Respectfully,
Javier|Social Media Specialist | Best Buy® Corporate

Nice find !

 

[nn057t]

Card charged, my order has moved to "Preparing" showing "Get it by April 26th" - hope that's a glitch, too!

 

[Proletariat Rising]

Mine shipped at 4:20 today! Expected delivery April 20th!

 

[adam29617]

Just curious, would this be the first time a non-apple release break web servers? If so, this says a lot about S8 series, or this batch of S8 BestBuy customers...

It was broken on pre-order day to, BB and ATT both, I had a hell'a time making my pre-order but I did get it on Mar 30.

 

[osubass1]

the Best Buy site is working again (mine was showing the same error a few others had) but now mine has gone from Preparing back to Order Received.

haha...who knows anymore?

 

[mikes781]

Mine shipped at 4:20 today! Expected delivery April 20th!

Same here. Just got an email saying it will be delivered tomorrow.

 

[adam29617]

Mine shipped at 4:20 today! Expected delivery April 20th!

See I knew it would update for you.

 

[jackash0912]

Finally got the shipped email with tracking. Says it should be delivered tomorrow! Fingers crossed.

 

[Miles Kennefick]

Out of curiosity, for those who are outraged about the crowds on Friday, why did you choose store pickup to begin with? I don't want to wait in a huge line either, so I chose to get mine delivered.

 

[jredecop82]

Out of curiosity, for those who are outraged about the crowds on Friday, why did you choose store pickup to begin with? I don't want to wait in a huge line either, so I chose to get mine delivered.

Samsung rep told me they release days early so there wouldn't be crowds...was basing my decision of her. Regret it now.