BUG: Nexus 5X Camera Upside Down in Apps?

[strawbee]

+1

I used Secure Message to request that they implement Google's more recent Camera API as I prefer to have a paper trail when dealing customer service departments.

I also changed my Google Play Store review to 1star with an explanation of why.

Did they ever respond to you, eaccentsac?

 

[eaccentsac]

Did they ever respond to you, eaccentsac?

Yup. Generically.

Thank you for contacting Chase. My name is Efigenia
Cornejo, and it will be my pleasure to review your account
today.

I have forwarded your comments to our Online Development
Team.

Thank you for your feedback. We are continually working to
improve our products and services to meet our customers'
needs.

I think we need to BOMB Chase with feedback....

 

[eaccentsac]

Yup. Generically.

Thank you for contacting Chase. My name is Efigenia
Cornejo, and it will be my pleasure to review your account
today.

I have forwarded your comments to our Online Development
Team.

Thank you for your feedback. We are continually working to
improve our products and services to meet our customers'
needs.

I think we need to BOMB Chase with feedback....

To that end, I started this thread topic here.

 

[eaccentsac]

To that end, I started this thread topic here.

OMG. They finally updated the Chase Mobile app to fix this camera issue (and add fingerprint login)!!!!!

Hallelujah! Now I don't have pull out another phone to do my banking!!!

 

[ca_steve]

Fidelity still needs to get their act together.

 

[aaamot]

According to this article, there is an API issue.
Apps compiled with old google API's wil get this error on several phones.
Here's why some apps flip the camera upside down on Google's Nexus 5X | The Verge

 

[djd1950]

I wish I had found this thread before I bought my 5x, because this problem is so annoying I'm seriously considering returning the phone in the few days I have left under Amazon's return policy. I don't think it should be up to me to contact my bank to ask them to fix this...it's a pretty small local bank...I'll try. I also don't like that there is no manual available for the Nexus 5x....and I think maybe I just don't like this phone. I've had trouble answering calls...by the time I can get to the phone screen the caller has given up...and the fingerprint scanner works well about 75% of the time.

I'm seriously thinking of trying the Moto X or even going backwards to an LG G3. I miss having a removable battery, as I always carried a spare battery for my old phones.

Any advice would be appreciated.

 

[eaccentsac]

I wish I had found this thread before I bought my 5x, because this problem is so annoying I'm seriously considering returning the phone in the few days I have left under Amazon's return policy. I don't think it should be up to me to contact my bank to ask them to fix this...it's a pretty small local bank...I'll try. I also don't like that there is no manual available for the Nexus 5x....and I think maybe I just don't like this phone. I've had trouble answering calls...by the time I can get to the phone screen the caller has given up...and the fingerprint scanner works well about 75% of the time.

I'm seriously thinking of trying the Moto X or even going backwards to an LG G3. I miss having a removable battery, as I always carried a spare battery for my old phones.

Any advice would be appreciated.

By the time you get to the phone screen? Isn't the phone screen ON TOP when the phone is ringing?

A small local bank may not have the resources to keep up with current APIs....

For everything you need to know about the 5X (including user how-to's), you can start on the LG website here

Fingerprint scanner should have a better success rate than 75%....wondering if between your phone screen comment and the low success rate on the fingerprint scanner if you have a bum device?