A
AC Question
Cannot connect to a functional Wi-Fi connection - android phone says "Connected, no Internet"
Hi,
Have recently been experiencing recurrent problems with connecting to internet with my two android phones. I must specify that my laptop connects fine via Wi-Fi, but neither of my TWO android phones (Sony Z3 Compact and Huawei ALE-L21) are able to stably connect to the internet. The Sony runs on Android 6.0.1 and the Huawei on 5.0.1.
What happens, in the space of about 5 seconds, is:
1) phone searches for wi-fi networks
2) finds and connects to my home wi-fi network
3) says "connected, no internet"
4) disconnects and disappears from list of available networks
5) return to step 1...
Sometimes, I might get 2 seconds of internet between step 2 and 3 (proof that internet does work!), but it almost immediately disconnects.
What I have tried so far, but none of which have worked:
1) Soft reboot of both router (ZTE Livebox FTTH v2) and phones.
2) Factory reset of both router and phones
3) Static IP settings for both phones
4) Safe mode in both phones
5) Wifi Fixer
6) Desyncing and resyncing router and phone location times
Anything that I may have missed here? Or is this possibly a hardware fault? The "connected, no internet" thing only started happening a few days ago, before which this never happened. Would greatly appreciate your help in diagnosing this!
Hi,
Have recently been experiencing recurrent problems with connecting to internet with my two android phones. I must specify that my laptop connects fine via Wi-Fi, but neither of my TWO android phones (Sony Z3 Compact and Huawei ALE-L21) are able to stably connect to the internet. The Sony runs on Android 6.0.1 and the Huawei on 5.0.1.
What happens, in the space of about 5 seconds, is:
1) phone searches for wi-fi networks
2) finds and connects to my home wi-fi network
3) says "connected, no internet"
4) disconnects and disappears from list of available networks
5) return to step 1...
Sometimes, I might get 2 seconds of internet between step 2 and 3 (proof that internet does work!), but it almost immediately disconnects.
What I have tried so far, but none of which have worked:
1) Soft reboot of both router (ZTE Livebox FTTH v2) and phones.
2) Factory reset of both router and phones
3) Static IP settings for both phones
4) Safe mode in both phones
5) Wifi Fixer
6) Desyncing and resyncing router and phone location times
Anything that I may have missed here? Or is this possibly a hardware fault? The "connected, no internet" thing only started happening a few days ago, before which this never happened. Would greatly appreciate your help in diagnosing this!