Charging not working says there moisture I'm USB when it hasn't got wet at all

[Cliff W]

I'm having a problem happen this morning my phone didn't charge and it tells me there moisture in the USB port I woke up this morning with the phone so hot it could of burnt me and the water warning was on my notifications. I'm not sure if it a software issue or hardware.

 

[TylerLV76]

If your within your return period exchange it. Dont try to resolve it or figure it out, just exchange it. Theres plenty of cases like this with the other s7 versions and it has been a nightmare for people to get Samsung to fix it at no cost.

 

[Cliff W]

Thing is I've already dropped it once and it got a din on the metal part so idk if they will exchange it.