I have the Note II, less than 6 months. I was on vacation in S Dakota, and the first night I plugged into charge and by morning it had only charged to 15%, and if you watched it, it would go down even more. I stopped in ATT store in S Dakota thinking it was the battery. They checked battery was fine, and if they put a charged battery in the phone, everything worked. My texts came through, emails were popping up etc. They said the charging port was loose and not making contact. Said that was a manufacture defect, to send into Samsung, and they would send me a replacement phone for $35. So I got back home on Monday, called Samsung who said no replacement, my warranty is fix only (which is a lie after I found my warranty), and they would send me a shipping label to send my phone in, I also called US Cellular (my carrier) and they said usually charging ports are not under warranty but could run up to $75 to fix...in my mind still not bad after I paid $300 for the phone. Last night I called Samsung to see if they received my phone, and they said yes on the 30th but no one has looked at it yet due to the volume(?). Today I get the message that it is BER due to liquid damage...WTH...liquid damage where? I told that gal she was loopy. Phone was just fine, worked when I sent it to them, just needs a new port. If there is liquid damage it came from you warehouse or someone needs glasses. How can they do this. She had enough guts to ask if I dropped it in water. I said if I dropped it in water wouldn't the whole damn phone be screwed up. Nothing else was wrong with my phone....HELP