Crashed process has my phone basically bricked. Any ideas?

[msm0511]

So I restarted my phone a few minutes ago. When it powered back up I get a warning: "Unfortunately, the process com.google.process.gaps has stopped". I hit ok, but the warning just pops back up. It stays off long enough for me to power off and back on again, but that's not helping. What should I do? HTC online chat is down as well, so I can't get any help from them.

 

[James E1]

I don't know. Can you get into recovery? If so maybe clear cache partitions. Or a reset. I'm not much help but that is what I would try first.

Posted via the Android Central App

 

[msm0511]

I don't know. Can you get into recovery? If so maybe clear cache partitions. Or a reset. I'm not much help but that is what I would try first.

Posted via the Android Central App

Thanks. I fixed it. Apparently Play Services had a problem when updating. I fixed it by going into settings/apps/download manager. Hit force stop and rebooted. That fixed the problem.

 

[Alex_NJ]

It worries me that this solution won't be accessible to the average joe

 

[msm0511]

It worries me that this solution won't be accessible to the average joe

That's kind of an issue with all smartphones though. I would assume a call to customer service either to the carrier or the OEM could resolve it. Not sure if the problem was on Google's end or HTC's honestly.