DQA urgent update

[wallstreet123456]

Where can I find the galaxy App store, I do not see it on my device.

 

[anon(238680)]

Galaxy Apps is in the apps drawer.

 

[wallstreet123456]

Galaxy Apps is in the apps drawer.

My carrier is Verizon and I do not see it there.

 

[kicks]

My wife received the update around 7 AM EST, but I didn't receive it until around 2:00 PM EST
We're both on T-Mobile

 

[magia21]

I also got the DQA update notification but accidentally dismissed it and now can't figure out how to get it back.

Did you figure out how to get it back

 

[Kalvin Kerns]

Nothing here. ATT.

 

[Mike1117]

No update yet for Verizon, but the "force stop" method seems to have fixed the issue for now on my S8+

 

[anon(238680)]

It will probably come back. I had it again, usually 5 to 10 times, then it would go away for awhile. I broke down and bought a nuker app.

 

[smooth4lyfe]

Never even knew this was a problem, has not affected my device *knock on wood*

 

[williams448]

My carrier is Verizon and I do not see it there.

Are you signed into your Samsung account? I think you have to be signed in to have the app store shortcut.

 

[magia21]

How do I force the update notification to show back up. It disappeared

 

[Springles]

Didn't find anything in samsung apps. On Verizon and dqa is really annoying. Anyone know what the name of the update is so I can search for it on samsung apps?

 

[anon(238680)]

Have you force stopped the dqa? It won't cure it but it should help. I doubt you'll find the update as it looks like they're just using that as the push avenue.

 

[Jacy Hung]

Got this on my T-Mobile S8 as well. Installed the update after getting the notification after rebooting.

 

[jasonb]

So while chatting with Verizon support online, they are saying to do a factory reset or wait till mid May for their next update. It seems that maybe Verizon customers won't be seeing the fix that Samsung has been sending out to t mobile and Sprint customers and probably others as well. So if that is all they know at Verizon then it doesn't look good

 

[Almeuit]

I assume for those who got it .. it was a pop up?

 

[Ageeb]

Well mine came in...

 

[anon(238680)]

they are saying to do a factory reset

From what others have said that won't fix it either as it's obviously a bug in the OS running now. Standard answer if they don't have any idea how to fix something.

 

[badgirl500]

scroll up on the home screen and type in galaxy apps in the search phone bar.

 

[jasonb]

From what others have said that won't fix it either as it's obviously a bug in the OS running now. Standard answer if they don't have any idea how to fix something.

Very true. I had screen burn in on my LG V10 and all they kept telling me to do was a factory reset. Anyone that knows anything about phones or screens knows that is not a software issue.