Recieved Today!!! ordered 5/19...Live in Delaware...Shipped from West Chester, PA
well I just decided to pull up my Verizon account on a whim and I see that I was just charged for the incredible.
I ordered it on 5/21 and was told I would not be billed until the phone shipped. So I immediately call VZW to see if they have a tracking number and they say they do not show that it shipped yet. So which one is right? Do I need to stand guard at my front door for the FEDEX guy tomorrow or is it just a mix up at big red and my est. ship date of 6/11 still holds true?
you get charged for the device right away, but what they mean by you not getting charged until you get your device is that they wont start charging you for your new monthly plan (the plan which your incredible is on) until you activate your phone.
that makes sense but that is not what I was told the a CSR. She told me I absolutely would not be billed for the phone until it ships. She even went so far as to say since it will not ship till after June 1st and your bill cuts on the 1st that it will not be on your bill until July's bill. I have ordered several phones like this before and my account is never billed until the phone goes out, just wondering why this would be any different. Oh well, either way i only have a week left to wait at the most.
I don't know all VZ's policies, and wouldn't even want to guess at why they do half the things they do they way they do them, but I can tell you my charge for my Dinc went through mere minutes after my order. I now have no money and as of yet no phone. This is what we do for the love of technology.
that makes sense but that is not what I was told the a CSR. She told me I absolutely would not be billed for the phone until it ships. She even went so far as to say since it will not ship till after June 1st and your bill cuts on the 1st that it will not be on your bill until July's bill. I have ordered several phones like this before and my account is never billed until the phone goes out, just wondering why this would be any different. Oh well, either way i only have a week left to wait at the most.
This is correct. I ordered mine yesterday and was not charged, I didn't give a credit card or anything. He told me it would be on my first months bill. Mine is due to be shipped 6/23.
Had a replacement phone (brand new within 30 days) sent to me. Called it in on 5/18 and got an email that i had ordered a new phone and would be shipped within two days.
Just recieved today with no shipment confirmation/tracking email sent. Just appeared out of no where as I came home to a fedex tag on my door.
Arizona here.