I got a replacement phone Jan 18th 2011 for hardware malfunction (5 vibrations and reboot loop). Since day 1 of my replacement I had issues with all other cables besides the one that came with the EVO for charging (wall or car) A couple days ago I plugged it into my computer for the first time to transfer more music. I had to push slight pressure downward onto the base of the cable (angling the cable upwards into the phone) to get it to connect via usb disk drive. I stopped positioning the cable so I didn't break the port inside any further. The port is very loose now. I have read multiple forums/threads on this problem. I read one place, that this was reported enough that Sprint will replace the phone as long as it works somewhat. If the port is completely broken, they will call it physical damage and make you put an insurance claim of $100. Since mine still works positionally I am going to try and get a replacement tomorrow since my Sprint stores are closed Sunday (just 19 days from my last replacement).