"Error getting selected files" -- Cannot select photos on my Pixel 4a 5G

sgeneris

New member
Jun 17, 2024
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Pixel 4a 5G. Android 14.

Trying to set up a photo and ringtone for a contact.

When I tap the photo and the sound I get the above error and nothing happens.

Help would be appreciated.
 
Welcome to Android Central! What file format are the image and sound file? Is the image file jpg or png? Is the sound file mp3?