Fragile Charging Port Cover

One of the reasons i got the wireless charging. It'll hold me mover till my next phone

Posted via Android Central App
 
Hopefully I had a lemon, but yesterday, went I went to charge my Galaxy S5, carefully opening the port like always....it simply came off...a clean break. No force was applied or anything. Lucky, it was apparent to the AT&T store, and they swapped out my phone without any problems (well...the third store I visited did). I was ready to switch back to my iphone 5s...but lucky they swapped it out. It was apparent that it was a fault in the device and not from applied torque.

Anyway, they stated that I was the first person they had seen with this problem. Lets hope that this is the case, as I would hate for this to be the norm. I know some people hate the charging port...but if it makes it water proof (resistant), I am not going to complain.

Anyway, be careful with those ports.

- - - Updated - - -

Hopefully I had a lemon, but yesterday, went I went to charge my Galaxy S5, carefully opening the port like always....it simply came off...a clean break. No force was applied or anything. Lucky, it was apparent to the AT&T store, and they swapped out my phone without any problems (well...the third store I visited did). I was ready to switch back to my iphone 5s...but lucky they swapped it out. It was apparent that it was a fault in the device and not from applied torque.

Anyway, they stated that I was the first person they had seen with this problem. Lets hope that this is the case, as I would hate for this to be the norm. I know some people hate the charging port...but if it makes it water proof (resistant), I am not going to complain.

Anyway, be careful with those ports.
it happened to me to on the s5 were the cover fell off
 
Hopefully I had a lemon, but yesterday, went I went to charge my Galaxy S5, carefully opening the port like always....it simply came off...a clean break. No force was applied or anything. Lucky, it was apparent to the AT&T store, and they swapped out my phone without any problems (well...the third store I visited did). I was ready to switch back to my iphone 5s...but lucky they swapped it out. It was apparent that it was a fault in the device and not from applied torque.

Anyway, they stated that I was the first person they had seen with this problem. Lets hope that this is the case, as I would hate for this to be the norm. I know some people hate the charging port...but if it makes it water proof (resistant), I am not going to complain.

Anyway, be careful with those ports.

I seriously doubt you are the first person they have seen with this problem. After you left the store, the employees almost died of laughter.
 
Yes mine broke off about a month of ownership.

I'm really ticked off about this, the advertise this phone as being water resistant, but put this cheap little door that breaks off after less than a month and now that feature is gone.

They either did no usability testing on this phone, or didn't care that all the tests shown that it broke off with little use.
 
I feel that a certain dexterity and care is involved in keeping that cover from breaking.

Push in slightly as you swing it to the closed position. You should feel it slide inwards a trifle and then when it is almost closed, press in on the center with a fingernail and slide to the left.

I have had my phone since 4/11/2014 with no problems.

I did however, recently install a wireless charger inside the stock OEM battery cover.

That solved that issue. Don't need to open it anymore unless I use the USB port.

I am going to look into using Bluetooth for that feature... would be nice to not have to open it again.
 
Mine came off yesterday 5/21 the last day of my 30 day return policy with Sam's club...so they exchanged it.but im scared it gonna come off again
 
This is one big reason why I am considering a Z2 and magnetic charging cable over the S3 when I upgrade. Hoping VZW will have it by September.

Posted from my VZW GALAXY S3
 
It was posted that Samsung isn't backing this up and considers it wear and tear. BS. :(

Spend $100+ for Wireless Back Cover, Charging Orb, Extra Battery and/or microSD so you won't risk breaking it.

It's ridiculous and it's sad they won't admit it's their problem.

"I'll put up color bars before I'll put you in front of our cameras. " - MacKenzie (The Newsroom, HBO)
 
It was posted that Samsung isn't backing this up and considers it wear and tear. BS. :(

Spend $100+ for Wireless Back Cover, Charging Orb, Extra Battery and/or microSD so you won't risk breaking it.

It's ridiculous and it's sad they won't admit it's their problem.

"I'll put up color bars before I'll put you in front of our cameras. " - MacKenzie (The Newsroom, HBO)
Originally Posted by Eclipse2K<br />
For some reason Samsung is taking their sweet time with these Qi covers. I just want one before my cover breaks but no where has them except eBay. And those are the Qi Charger + Cover from Hong Kong which I avoid. <br />
<br />
Samsung Galaxy S5 (Verizon)


Do you really think that'll solve it? I have a charging pad and cover and still find myself popping open the cover to charge in the car and when I'm on the go because wireless charging is way too slow

-Sent from Tapatalk


-Sent from Tapatalk
 
Do you really think that'll solve it? I have a charging pad and cover and still find myself popping open the cover to charge in the car and when I'm on the go because wireless charging is way too slow

-Sent from Tapatalk


-Sent from Tapatalk

Of course not but it's just a safer option.

I don't expect people to have multiple charging orbs. I also have one in the car because it's more convenient.

"I'll put up color bars before I'll put you in front of our cameras. " - MacKenzie (The Newsroom, HBO)
 
Of course not but it's just a safer option.

I don't expect people to have multiple charging orbs. I also have one in the car because it's more convenient.

"I'll put up color bars before I'll put you in front of our cameras. " - MacKenzie (The Newsroom, HBO)

A wireless charging pad in the car? Which one did you get for that? I just imagine the phone sliding all over the place.

Samsung Galaxy S5 (Verizon)
 
This has been recommended multiple times and yet its still unacceptable. No one should have to buy a new port because of a bad design. I suggest no one purchase one either and keep letting Samsung know about it. They can't hide forever.

Samsung Galaxy S5 (Verizon)
Agreed
A wireless charging pad in the car? Which one did you get for that? I just imagine the phone sliding all over the place.

Samsung Galaxy S5 (Verizon)
Yep. True. Unless it had some kind of friction pad built in


-Sent from Tapatalk
 
I don't think any friction pad will resolve the problem of the phone sliding off the case when the vehicle swerves in a turn.

My idea is to build a small open top wooden box with the sides just high enough to hold the pad and phone.

The box sides will prevent inadvertent slides of the phone off the pad.

A crutch, but it works.

an alternative would be to use Velcro to hold it in place, or just a wide rubber band around the two of them. Lay the combo package in the center console tray.

.
 
Positioning your phone while charging is the best way for this to 'fall off and/or break'.
(EX: Charging phone in car, setting phone under your leg, and keeping it there. At this point your 'flap' is being constantly pressured from your car and your leg. Little things like this will cause wear and tear.
That is the most common way people break these even when they think it wasn't their fault.
 

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