Galaxy Note 10.1 4.3

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Inspired by

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I have to disagree. None of us paid $300-700 for a premium device and didn't expect we should be getting OS upgrades. Upgraded software with new features is what helps with the reasoning on why we should pay that kind of money for a device. If it wasn't for that why pay so much? It surely isn't because its the best thing since sliced bread or anything. I have many many Samsung products but I agree with the OP. If they do not start upgrading the software to bring something new Ill look else ware for my electronic needs. I sure am not going to pay them 100's of dollars every year for upgrading software and a device with a few new features. Someone will update their stuff and put out a good product to keep their customers coming back.

When you are talking about Android, you know it get updates. Nobody, NOBODY thinks about that the os they buy it is the final one. It's Android, it developes! It's more like a law, that youre expecting to get some updates too, if the devices can handle it. If Samsung is even consider this not going to happen, they are far from a company that can keep their customers in the future. Every large companies update their devices. Name one that doesnt do that? So does Samsung too. Unfortunately they are nowadays more into designing multiple devices and Im pretty sure they have faced the problem they made by themselves:

I bet they have now a huge problem "Boss, we dont have time to do updates more devices, we just have too many differend kind of galaxys nowadays. Not only models, but we have done so many skins for the same model too, sprint, att, verizone... etc. What do we do?" -Hey, I have a solution. Make another Galaxy and named it (2014)!

There's an old axiom that goes: Expect nothing and you will never be disappointed! :)

What you guys describe personifies the "power user" which is a minority (as mentioned in the article I linked in my post above and below). Otherwise the vast majority don't expect/think about getting updates. That is until they get one and it causes issues with their device. That's something else to think about, updates are not without risk.

Again, I'd recommend reading the entire article: Why you'll never have the latest version of Android | Android Central

Another excerpt: :)

"The only true solution to the Android update problem is a change in mindset, or if that doesn?t work, a change of handset. Android will never be able to offer across-the-board updates like Apple does -- it?s technically impossible for the wide variety of reasons we?ve already covered.

Android phone owners, community members and fans need to appreciate that updates are hard to develop, and take time and money to put out, and when carriers get involved, they can be subject to long, tedious delays. That?s not the case with iOS and Windows Phone, but they?re very different operating systems. Painful as it may be to admit, waiting for updates will be part of the Android experience for many years to come.

But if Android is the problem, then perhaps Android can also be the solution, at least for technically adventurous users. Android?s openness enables it to run on multiple hardware platforms, but Google?s OS is also eminently hacker-friendly. Many leading devices have a vibrant custom ROM scene, where custom-built firmwares are available, often based on later versions of Android than are officially available for those phones. That means if you really, really care about running the latest version of the OS, you can crack open your bootloader and do so, at the cost of stability (and perhaps your warranty).

That?s not a perfect solution, but it?s as close we?re ever likely to get. Then open -- or ?openy? -- nature of Android has its advantages -- a wide variety of hardware, hackability and custom ROM support, endless choice in screen sizes, software customizations, multimedia chops, chassis styles and industrial designs. But it comes with one major Achilles heel -- the labyrinthine, time-consuming and expensive process of getting phones updated with a new version drops. It?s not necessarily anyone?s fault, but it's a weakness that's built into Android's DNA, and one we doubt will ever be overcome."
 
Well said and written. What I am talking about in fact is the Note 10.1. There is no carrier tied to my device. Its a wifi only Samsung device. 4.3 has been out long enough to be tested and laid down on the new products that Im sure have been in development for about a year give or take. Plenty of time for Samsung geniuses to lay down 4.3 on a barely year old device. I have a Note 2 and Im not even holding my breath for that update. I've got Sammy and Sprint to deal with on that front. However the 10.1 shouldn't have much of a hold up other than the 2014 edition making sales.

I am Aquaman
 
I dont think that Android is the problem. I personaly think that the problem is inside the company that has lost its mind totally. So many differend kind of models, variants, for every inches and pixel densities. It's not enough they have 6" inches phone, their next models will be 6,25", 6,34" and 6,68" with every possible pixel densities they can imagine. And finally they give us an accesory with works only with the phone that has screen size 5,01", has Android 4.3.1.23 (note that 4.3.1.22 wont work!) and the pixel density must be exactly 359ppi. Now they have faced their madness. They need another division just for updating their heaven (or hell!) of multiple devices they dont even remember they had.

And what is their next move to face the error they made? An army of new models! Yippiii!

Sent from my GT-N8000 using Tapatalk 4
 
I dont think that Android is the problem. I personaly think that the problem is inside the company that has lost its mind totally. So many differend kind of models, variants, for every inches and pixel densities. It's not enough they have 6" inches phone, their next models will be 6,25", 6,34" and 6,68" with every possible pixel densities they can imagine. And finally they give us an accesory with works only with the phone that has screen size 5,01", has Android 4.3.1.23 (note that 4.3.1.22 wont work!) and the pixel density must be exactly 359ppi. Now they have faced their madness. They need another division just for updating their heaven (or hell!) of multiple devices they dont even remember they had.

And what is their next move to face the error they made? An army of new models! Yippiii!

Sent from my GT-N8000 using Tapatalk 4

Samsung has found that being the one company that seems to offer a TON of choice is profitable for them. They have a ton of handsets to fit just about every possible niche. Very few of their customers would like to see them reduce that menu of choice and instead offer free OS upgrades for several years. If you have, say, a thousand customers and 25 of them want you to do something different that costs resources what is the prudent thing to do?

The Note 2 is one of the few handsets that because of its screen res and OS allows me to still play my all time favorite games on Android: Monopoly. EA refuses to update Monopoly so that it works on the 4.2+ and high resolution screens. I don't get to play it on any of my Android equipment and am actually thinking of grabbing a Note 2 to have access to my old favorite ...or I could grab an iPhone of any variety (it'd be a 4s or 5s knowing me). I dearly miss playing Monopoly. I want to have an extra handset for variety sake so I may return my Optimus G Pro and choose differently. Should Samsung never provide updates to accommodate the minority like me that for one reason or another don't want an OS upgrade for the Note 2? Of course not. The needs of the many outweigh the needs of the few or the one.


from my '14 Note 10.1
 
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Well here we are talking about money and resources again. Last I checked Samsung was pulled in about 50 billion in revenue and over 8 billion in revenue. So I don't believe resources are hard to come by. Theres plenty there. While choices are great and well received, I believe they have a responsibility to all if these different STYLES of customers they have created for themselves.

I am Aquaman
 
I think it'd be fair to get one free major OS upgrade if the hardware can handle it. I also heard that the Note 2 was supposed to get 4.3 before the end of the year. Even if it did there'd be those that think it should also get 4.4.

from my '14 Note 10.1
 
The original Note 10.1 was released in Aug. 2012, so it's a little over one year old, a time frame where OEM's start to wind down any major updates for a device and focus on newer ones (it's the nature of the beast). Also, keep in mind the Note 10.1 launched with ICS and then received a major update to Jelly Bean and has since received some minor maintenance updates. The point being, at this point in its life cycle, the chance of it receiving any more major updates is low. To expect otherwise will just leave you disappointed. :)

A year life cycle for a device costs 700 euros? For school and work? I get it, if the device has old processor, cannot handle large data or newest accessories, too slow and bad all the way. But hey, you arent talking about nameless 100 euros china-device, youre talking about a premium prize device that is still enough power to handle newest os, apps etc. A year cucle for this device is ridiculous.

All Im just saying that they will loose their (business) customers, who thought they were buying premium and can trust to do work with those devices. For example like me... Im using it at work. Im also hoping to get Gear (very needed accessory for tablet size phone carried in a bag) but I need the update for my Note before I can buy it. This is also my primary phone. So, do you think I will buy any other Samsung phones in the future, if they think Im going to upgrade my original Note to Note 2014 to get the Gear work? What about on next year? Note 2015? Or do they think we appreciate the fact that we have a problem with sharing SNote files with other Notes-version? This is actually ridiculous if you only think about SNote. SNote is an application but it ia still different in differend kind of Note-devices. Come on! If you have original Note 10.1 and now bought Note 3, you have a problem. Goodluck with it and you can think about the one year lifecycle when sharing SNote files...

I dont think that people who dont care what they buy, buy Note-serie just for fun. A bit expensive device. Even Samsung advertize it for business and for schools. Many of us are using them at schools, works etc. I can say that if I cannot trust the company anymore to use their devices at work, why should I buy them in the future? I would get only problems and gray hairs...

Even the older, cheaper devices like Asus TF300 has Android 4.2 and getting 4.3. And there is nothing premium with it. It is a nice tablet for sure, but it is only a tablet. A budget prize device. Unlike Samsung, Asus still keeps it up-to-date.

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If they cant seem to keep their devices up to date because they want to put out so many, maybe they should leave it stock Android and let Google take care of it. Or even better yet maybe Google should go heavy on control like Apple and tell carriers and all they will push it just deal with it. All the carriers make too much money off of Android phones to say no.
 
A year life cycle for a device costs 700 euros? For school and work? I get it, if the device has old processor, cannot handle large data or newest accessories, too slow and bad all the way. But hey, you arent talking about nameless 100 euros china-device, youre talking about a premium prize device that is still enough power to handle newest os, apps etc. A year cucle for this device is ridiculous.

All Im just saying that they will loose their (business) customers, who thought they were buying premium and can trust to do work with those devices. For example like me... Im using it at work. Im also hoping to get Gear (very needed accessory for tablet size phone carried in a bag) but I need the update for my Note before I can buy it. This is also my primary phone. So, do you think I will buy any other Samsung phones in the future, if they think Im going to upgrade my original Note to Note 2014 to get the Gear work? What about on next year? Note 2015? Or do they think we appreciate the fact that we have a problem with sharing SNote files with other Notes-version? This is actually ridiculous if you only think about SNote. SNote is an application but it ia still different in differend kind of Note-devices. Come on! If you have original Note 10.1 and now bought Note 3, you have a problem. Goodluck with it and you can think about the one year lifecycle when sharing SNote files...

I dont think that people who dont care what they buy, buy Note-serie just for fun. A bit expensive device. Even Samsung advertize it for business and for schools. Many of us are using them at schools, works etc. I can say that if I cannot trust the company anymore to use their devices at work, why should I buy them in the future? I would get only problems and gray hairs...

Even the older, cheaper devices like Asus TF300 has Android 4.2 and getting 4.3. And there is nothing premium with it. It is a nice tablet for sure, but it is only a tablet. A budget prize device. Unlike Samsung, Asus still keeps it up-to-date.

Sent from my GT-N8000 using Tapatalk 4

Most customers don't care about having their Android tablets OS upgraded. That the thing. The amount of people, enthusiasts, that care is so small that it's almost neglible. The average customer just doesn't care as long as the product is stable and functions as expected.

from a Note 3
 
Most customers don't care about having their Android tablets OS upgraded. That the thing. The amount of people, enthusiasts, that care is so small that it's almost neglible. The average customer just doesn't care as long as the product is stable and functions as expected.

from a Note 3

I have to disagree. I think that people who are buying an expensive Android, are also expecting to get better service. They are not only sheeps who do this and that depending on the mood. For example Note-serie is advertized for business use and for schools. I bet, like me, they are expecting to be able to use their devices also after a year or at least able to share files and projects between together via the same application.

An average customer buy an average device, budget price gadget and happy with it. Those people change their minds all the time and buy only cheaper devices. They are happy, for sure, but they also paid much less.

Like you said "as long as ..." Now the problem is for example using SNote with different Note-devices. Samsung hasnt even updated old SNote and now we have the same application but different versions and hence problem with sharing... Business/college users appreciate this? Will this help businesses to trust Samsung so much they even consider to use their products? Why is Apple ios (ipads) so popular in businesses instead of Notes? Note is much better on everyway than ipad ever can be, but like I said, you cant trust Samsung - different kind of SNote is already a problem. And SNote is only an application made by Samsung itself!

We are going to buy tablets at work and Im going to be main coordinator in the project. I have been talking about tablets and said "they will be some Note-devices of course." But now, Im not sure anymore. We already have the issue in sharing files with SNote. I must say, that Im not sure, do I trust Samsung at all anymore. It will be a huge invest and depending on their products and services in the near future too. But if they are not going to keep their premium devices up-to-date, not even their own application, I must say, Im going to change my mind and consider other possibilities.

Why will you pay a premium price for a device made for an average customer but advertized for people who are not average customers and expecting better services?

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So, how many years do you believe Samsung should provide free OS upgrades for their all their android devices? You think folks that had a 2012 Note 10.1 would upgrade to the 2014 Note 10.1 if the only difference was screen resolution, RAM, and CPU and the OS and apps were the same? I can see both sides of the argument, really. But I'm a realist too. The discussion we're having is purely academic as Samsung is not going to provide the perpetual OS upgrades to devices. I think about 1 major upgrade, if that, is all that can be reasonably expected. To expect a device to go from 4.0 to 4.3 is not going to happen and if it did happen would lead to a generous OEM. Android just doesn't work this way. Apple does, but that's because they have such fewer devices and draconian control over those. There's pros and cons to each approach. Longer term OS upgrades is one of the pros to Apple's draconian approach. I do wonder, will Google release 4.5 (or 5.0) for my '13 Nexus 7.
 
I agree that getting one major upgrade is a reasonable expectation. Those who think they're somehow entitled to more are going to be disappointed.
 
It's total crap that smartphone/tablet companies are allowed to treat these things like a 1 yr life cycle is acceptable. My Note 10.1 is less than a yr old, there should be no reason I can't get 4.3 on it. Of course my main reason for wanting that is to move my status bar to the top, and away from my hand. This should be prioroty, since the Note is marketed for handwriting!
Back to the 1 yr life cycle issue; EVERY phone company has 2 yr renewal and device replacement. And no, I don't count all the rip-off new plans for new devices every 6 months, those should be illegal. Since standard plans are for 2 yrs, the manufacturer and providers should be required to fully support and provide upgrades for that entire length of time. Of course, I'd be happy if they were stable/usable for 2 yrs! My GS3 is literally 1 yr old, and it is giving me fits. I'm hoping a factory reset fixes it, but I shouldn't have to take that time and effort on a 1 yr old phone with a retail cost higher than my 4 yr old PC that still works fine.
 
Once again, this device is barely a year old. And has a quadcore processor. I think it can handle 4.3. We'll see if you're singing this same tune when the next model comes out next year and Samsung is dragging A$$ on pushing an OS update because they want to sell more devices. Oh but I forgot some of us have another $500-$600 to shell out for a new device. When you say 2012 edition, don't make it sound so old. Remember this so called 2014 edition came out this year, 2013. Like I keep reiterating, this device is more than capable of handling 4.3 and the other new features. And I don't see them as FREE upgrades, I said before if the hardware can handle it. If I didn't think it could handle it, I would not EXPECT anything. So I guess when people buy tvs and computers or cars and an update comes out they shouldn't expect it and not enjoy the new and improved features that their purchase can have. They should not want their purchase to operate better and more efficient if there was new software. I think that's crap.

Aquaman75
 
Just to throw my 2 cents in...

To be fair to the OEMs you have to see it from their side too.

Most OEMs average an 18 month support/update window. This usually guarantees at least one major OS update. But doesn't mean you will get the latest and greatest just because it falls in that time frame.

We can all agree that it takes time. From the starting point of Google releasing the vanilla product to the Nexus line then the code is available for the OEMs to skin as they please. Then during that process is carrier/region certifications, internal testing and depending on the LTE licensing even a longer delay.

Couple all that with the next thoughts.
Is the device hardware compatible?

By compatible aside from the obvious, will the update bring an experience that is worth the time and resources?

In addition to the above question, OEMs looking at the new OS update providing new software features but in the big picture will it increase or lower device performance?

Final consideration which many tend to never consider. You have your resources tied up in providing 4.3 update to your product, now 4.4 is on the doorstep any day so you can't expect the OEM to throw away months of resources to grab 4.4 and run with it.

Keep in mind every 6 months or so the major players are in the process of developing its next flagship device or line and its intended to run at release the latest OS.

My own personal experience in the Android world after almost 4 years has taught me a lot about updates.

I haven't had a huge collection of devices over the years but I've had enough to gain a great view. Samsung branded lines, Nexus and HTC are my history. I've found even with my Nexus devices that the OS the device is released with always seems to be the best fit in the long run. Sure the new updates are great and offer nice enhancements but there always seems to be bugs or performance issues with updates that just aren't evident with the original factory OS from initial release. Obviously this is due to the fact the device was designed and torture tested with that OS so it makes the most sense to be the best fit and most bug free. Not going to say its perfect because they never are but I always look back and say you know the best my device ran was on the stock, factory OS at release.

So given all this I get aggravated just like everyone else when it comes to updates but I also try and take the big picture into consideration. As we know on stock, unless you root your phone there is no way to roll back to a previous version of OS. We see the complaints in the forums and in the real world of consumers saying I wish I never updated because my Bluetooth has problems or my Wi-Fi cuts out, etc.

So the grass isn't always greener just because it's newer.

Just my 2 cents.

Sent from my HTC ONE using AC Forums mobile app
 
I'm probably getting one at the end of the year because it's my birthday!

Sent from my GT-I9505 using Tapatalk
 
It's total crap that smartphone/tablet companies are allowed to treat these things like a 1 yr life cycle is acceptable. My Note 10.1 is less than a yr old, there should be no reason I can't get 4.3 on it. Of course my main reason for wanting that is to move my status bar to the top, and away from my hand. This should be prioroty, since the Note is marketed for handwriting!
Back to the 1 yr life cycle issue; EVERY phone company has 2 yr renewal and device replacement. And no, I don't count all the rip-off new plans for new devices every 6 months, those should be illegal. Since standard plans are for 2 yrs, the manufacturer and providers should be required to fully support and provide upgrades for that entire length of time. Of course, I'd be happy if they were stable/usable for 2 yrs! My GS3 is literally 1 yr old, and it is giving me fits. I'm hoping a factory reset fixes it, but I shouldn't have to take that time and effort on a 1 yr old phone with a retail cost higher than my 4 yr old PC that still works fine.

Just because you may not get an OS upgrade or more than one OS upgrade doesn't equate to the OEM neglecting the product. The product doesn't magically become worthless or dead if it doesn't get an OS upgrade. All it means, in its entirety, is that it didn't get an OS upgrade not that its somehow not the same product you paid for.

Nexus 7
 

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