- Jan 8, 2010
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Good one. Pretty clever.
I am Aquaman
I have to disagree. None of us paid $300-700 for a premium device and didn't expect we should be getting OS upgrades. Upgraded software with new features is what helps with the reasoning on why we should pay that kind of money for a device. If it wasn't for that why pay so much? It surely isn't because its the best thing since sliced bread or anything. I have many many Samsung products but I agree with the OP. If they do not start upgrading the software to bring something new Ill look else ware for my electronic needs. I sure am not going to pay them 100's of dollars every year for upgrading software and a device with a few new features. Someone will update their stuff and put out a good product to keep their customers coming back.
When you are talking about Android, you know it get updates. Nobody, NOBODY thinks about that the os they buy it is the final one. It's Android, it developes! It's more like a law, that youre expecting to get some updates too, if the devices can handle it. If Samsung is even consider this not going to happen, they are far from a company that can keep their customers in the future. Every large companies update their devices. Name one that doesnt do that? So does Samsung too. Unfortunately they are nowadays more into designing multiple devices and Im pretty sure they have faced the problem they made by themselves:
I bet they have now a huge problem "Boss, we dont have time to do updates more devices, we just have too many differend kind of galaxys nowadays. Not only models, but we have done so many skins for the same model too, sprint, att, verizone... etc. What do we do?" -Hey, I have a solution. Make another Galaxy and named it (2014)!
I dont think that Android is the problem. I personaly think that the problem is inside the company that has lost its mind totally. So many differend kind of models, variants, for every inches and pixel densities. It's not enough they have 6" inches phone, their next models will be 6,25", 6,34" and 6,68" with every possible pixel densities they can imagine. And finally they give us an accesory with works only with the phone that has screen size 5,01", has Android 4.3.1.23 (note that 4.3.1.22 wont work!) and the pixel density must be exactly 359ppi. Now they have faced their madness. They need another division just for updating their heaven (or hell!) of multiple devices they dont even remember they had.
And what is their next move to face the error they made? An army of new models! Yippiii!
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I think it'd be fair to get one free major OS upgrade if the hardware can handle it. I also heard that the Note 2 was supposed to get 4.3 before the end of the year. Even if it did there'd be those that think it should also get 4.4.
from my '14 Note 10.1
The original Note 10.1 was released in Aug. 2012, so it's a little over one year old, a time frame where OEM's start to wind down any major updates for a device and focus on newer ones (it's the nature of the beast). Also, keep in mind the Note 10.1 launched with ICS and then received a major update to Jelly Bean and has since received some minor maintenance updates. The point being, at this point in its life cycle, the chance of it receiving any more major updates is low. To expect otherwise will just leave you disappointed.![]()
A year life cycle for a device costs 700 euros? For school and work? I get it, if the device has old processor, cannot handle large data or newest accessories, too slow and bad all the way. But hey, you arent talking about nameless 100 euros china-device, youre talking about a premium prize device that is still enough power to handle newest os, apps etc. A year cucle for this device is ridiculous.
All Im just saying that they will loose their (business) customers, who thought they were buying premium and can trust to do work with those devices. For example like me... Im using it at work. Im also hoping to get Gear (very needed accessory for tablet size phone carried in a bag) but I need the update for my Note before I can buy it. This is also my primary phone. So, do you think I will buy any other Samsung phones in the future, if they think Im going to upgrade my original Note to Note 2014 to get the Gear work? What about on next year? Note 2015? Or do they think we appreciate the fact that we have a problem with sharing SNote files with other Notes-version? This is actually ridiculous if you only think about SNote. SNote is an application but it ia still different in differend kind of Note-devices. Come on! If you have original Note 10.1 and now bought Note 3, you have a problem. Goodluck with it and you can think about the one year lifecycle when sharing SNote files...
I dont think that people who dont care what they buy, buy Note-serie just for fun. A bit expensive device. Even Samsung advertize it for business and for schools. Many of us are using them at schools, works etc. I can say that if I cannot trust the company anymore to use their devices at work, why should I buy them in the future? I would get only problems and gray hairs...
Even the older, cheaper devices like Asus TF300 has Android 4.2 and getting 4.3. And there is nothing premium with it. It is a nice tablet for sure, but it is only a tablet. A budget prize device. Unlike Samsung, Asus still keeps it up-to-date.
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Most customers don't care about having their Android tablets OS upgraded. That the thing. The amount of people, enthusiasts, that care is so small that it's almost neglible. The average customer just doesn't care as long as the product is stable and functions as expected.
from a Note 3
It's total crap that smartphone/tablet companies are allowed to treat these things like a 1 yr life cycle is acceptable. My Note 10.1 is less than a yr old, there should be no reason I can't get 4.3 on it. Of course my main reason for wanting that is to move my status bar to the top, and away from my hand. This should be prioroty, since the Note is marketed for handwriting!
Back to the 1 yr life cycle issue; EVERY phone company has 2 yr renewal and device replacement. And no, I don't count all the rip-off new plans for new devices every 6 months, those should be illegal. Since standard plans are for 2 yrs, the manufacturer and providers should be required to fully support and provide upgrades for that entire length of time. Of course, I'd be happy if they were stable/usable for 2 yrs! My GS3 is literally 1 yr old, and it is giving me fits. I'm hoping a factory reset fixes it, but I shouldn't have to take that time and effort on a 1 yr old phone with a retail cost higher than my 4 yr old PC that still works fine.