You will be and even more so when your Note 4 arrives
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Galaxy Note 4 Backordered at T mobile
- Thread starter Anna Notte
- Start date
You will be and even more so when your Note 4 arrives
Posted via the Android Central App
Were you a jump customer? My card got charged yesterday evening for the phone I ordered on the 26th(black note 4). If you don't mind, how long did it take for them to ship after they charged you? I thought I was going to get mine shipped out today like a lot of people have been getting the day after their card had been charged. If anyone is in a similar boat, I'd like to know. Please share! Also, if anyone who got their phone shipped can tell me how long it took for them to ship out their phone after their card charged, that would be great!
Posted via the Android Central App
So, Tmobile just charged my card for the order I called a zillion times to cancel! If they ship this phone and I get stuck with returning it, paying fees, etc, I'll be pissed!
Ismachado,
I had a feeling there would be some issues. They just charged my credit card for the order, which means they are getting ready to ship an order which was attempted to be cancelled too many times! When I spoke with the representative yesterday, she told me everything would be taken care of, they would adjust the Note 3, credit the difference so I don't end up owing anything on a phone that I don't have. I hope they don't ship another Note 4, that would be messed up.
I had a feeling there would be some issues. They just charged my credit card for the order, which means they are getting ready to ship an order which was attempted to be cancelled too many times! When I spoke with the representative yesterday, she told me everything would be taken care of, they would adjust the Note 3, credit the difference so I don't end up owing anything on a phone that I don't have. I hope they don't ship another Note 4, that would be messed up.
Yeah.... The reps are nice but I think they are the worse at getting anything done. I have had to call 10 times or so for every issue and dreading to call them to cancel my service lol
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Personally if I was you return it all and find another provider.... I rather pay for Verizon then deal with t-mobile
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My card was charged on the 5th and shipped last night on the 6th so yours should be shipping soon just keep checking your tmobile order cause mine went from backorder to ship I had to call 3 times to custmer service to make sure I wasn't seeing things then a hour later I got the tracking number I did over night ups for shipping and yes it was a jump
I was told by customer service cancellation are taking up to 8 days maybe longer to complete as the warehouse that ships orders is majorly backed up with orders and cancellation
- Apr 17, 2012
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Oddly enough I actually get good customer service from them .. 3 times I have contacted them ..3 times issues were resolved. I didn't mind Verizon except for the call quality -- It was very odd as my friends didn't have any issues with them but when the gf and I called each other it was just horrible (robotic sounding often).
I would be willing to try them again one day though -- Could have just been a fluke.
It's all based off your own experiences for sure and for me it just didn't work out. Verizon I get service in my house so I might deal with a bit worse customer service but with t-mobile bad service plus spotty coverage I can't deal with. T-Mobile reps themselves are very polite and nice though
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Update:
- Ordered on Oct 23rd.
- Status: Backordered on Oct 24th
- $ deducted from CC on Nov 5th.
- Called tmo...it will be shipped on 11th and will be arriving next day.
Update:
Grreat, UPS gave a new delivery update which is 2 days late....Nov 14th now. Damn!
- Ordered on Oct 23rd.
- Status: Backordered on Oct 24th
- $ deducted from CC on Nov 5th.
- Called tmo...it will be shipped on 11th and will be arriving next day.
Update:
Grreat, UPS gave a new delivery update which is 2 days late....Nov 14th now. Damn!
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Hey Anna,
Sorry you're frustrated, I understand. I went in the store on Tuesday and was not told that the phone is on backorder, I was just told it would be shipped to the house and none are in the stores. I knew from it having to be shipped , that none were in the stores but didnt know they were like completly out... Ok. SO today is 11/7, I went in 11/4. They took my info and all, my CC was charged yesterday the balance from the trade in and upgrade. Called Tmo yesterday to check status ,and all they could telll me is that it was still on backorder. So i will give them till next week because its says will be shipped within 5-7 business days. So lets see... Oh BTW i was told my credit card would not be charged until the phone was shipped! But it was and the phone hasn't been shipped! I live in SC.
Sorry you're frustrated, I understand. I went in the store on Tuesday and was not told that the phone is on backorder, I was just told it would be shipped to the house and none are in the stores. I knew from it having to be shipped , that none were in the stores but didnt know they were like completly out... Ok. SO today is 11/7, I went in 11/4. They took my info and all, my CC was charged yesterday the balance from the trade in and upgrade. Called Tmo yesterday to check status ,and all they could telll me is that it was still on backorder. So i will give them till next week because its says will be shipped within 5-7 business days. So lets see... Oh BTW i was told my credit card would not be charged until the phone was shipped! But it was and the phone hasn't been shipped! I live in SC.
WalkingHorse
Well-known member
- Jan 18, 2011
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Finally!! Tmo must have received some inventory. I ordered at a Tmo store (JUMP) on 10/25. Just now received my shipping notice. Says to expect delivery on 11/11.
It wasn't charged unless it's it's actually posted as a charge ....that could just be a temporary charge or an hold to see if you actually gave them a good card.
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I'm in the same boat as you. Nothing yet and my card was charged late Nov. 5th. Hopefully it ships out today.
Edit: tracked by phone number on the reference section of ups and a shipping label was created yesterday. It should be going out today
UPDATE: Status remains as electronic shipping info received so just a shipping label has been created. Super bummed they did not ship it out today when they created the label yesterday. Definitely never ordering from the online store ever!
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Last edited:
I purchased the phone on November 2nd. They charged me late last night, I did check ups reference and it shows they did print the label or got the information for it. So hopefully that means I'll get the phone next week. We will see I guess.
Hope your devices arrive for you next week. Just got mine on Tuesday past & don't get impatient and switch the Note 4 is fantastic.
Posted via the Android Central App
Posted via the Android Central App
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