Google Pixel 2 XL is not really IP67 water resistant

So I bought the Pixel 2 XL, looking forward to all the cool new features, one of the being the IP67 rating, which by IEC-60529 standard means that you can submerge your phone up to 1 meter for 30 minutes under water.
Very excited about this feature, I took my Pixel 2 XL into the shower with me. That's when I realized that it wasn't really what they we're advertising.
I saw that my front and back camera weren't correctly focusing anymore due to the fact that water vapor had gotten inside of the casing. And to clarify I didn't even submerge it into the water, there was only a bit of water from the shower head spraying onto it. And then literally after getting out of what was a 10 minute shower the phone went into a complete boot loop and wont even start anymore.
Of course the first thing I did was contact the Google support, and they told me that you can't take your Pixel into the shower because it could be damaged this way and that this is even written in the "safety and warranty guide" . Looking at what the IP67 rating assured me I was very confused. Does this mean that a few drops from showering are worse then submerging it into water ? Does rain have the same effect ? The support clearly didn't even know what IP67 meant because they told me that any water could be harmful for the device. I don't know if this is false advertising or I just got a bad device but I definitely think Google should take action on this and not just ignore it.
Maybe it's just an individual case and not all Pixel 2 XL users are affected, but I definitely want to warn everybody thinking it has the promised IP67 rating because that's not what I got with my Pixel.

OP I see you're a new poster here. Well, please accept that we're having some good natured fun at your expense. I think we AC members can't resist the opportunity. Please continue to visit and participate. Your experiences will help others. Most of us have been there, done that! Cheers!
 
The S8 Active passed 810G certification for humidity. I don't put it in harsh environments because I think I can. I put it in harsh environments because I know I can.

You can put them in harsh environments, but Samsung flat out states that they themselves don't 'know' that you can without having issues. I say this with no offense intended, I encourage you to revisit what you 'know' about the S8 Active's protection against steam and in general - you might want to 'think' again based on the following from the S8 Active manual (p205):

"Note: This device passed military specification
(MIL‑STD‑810G) testing against a subset of 21 specific
environmental conditions, including temperature,
dust and humidity, shock/vibration, and low pressure/
high altitude. Device may not perform as shown in all
extreme conditions."

The S8 Active passed certification under 21 of the total 29 different specified Test Methods that can comprise a complete MIL-STD-810G certification. A product can claim being Mil-STD-810G compliant from just having passed a single one - though the Active is very respectable in having achieved a successful performance in almost 75%. But it should be very clear that when Samsung directly states that, while those aspects should be properly protected, they won't necessarily be, it means (especially when considering their warranty position) they're saying 'we did what we could, but no promises.'

It did pass under an application of Test Method 520.3 ("Temperature, Humidity, Vibration, and Altitude"), but there is not an absolute on exactly the combination of those elements that are used - it's done to a degree to request - and Samsung has not disclosed (that I could find) the applied testing regimen they requested. So yes, it passed criteria for that section, but it would be optimistic conjecture to conclude they did high temperature water vapor (shower steam), especially when often those tests cap out exposure at 95% humidity. Personally I would be very surprised if Samsung sought out to certify against the harshest possible combination rather than taking a much easier road to certification.

At any rate, hope this is helpful and, again, that you never have any issues with your phone.
 
I don't put it in harsh environments because I think I can. I put it in harsh environments because I know I can.

Unfortunately this statement indicates that you don't yet understand how the tests are conducted or what the results mean.
 
I actually do understand how they're conducted.

If you did then you wouldn't put any faith in their results. Passing any of the tests does not mean what it topically seams to mean, in much the same way that passing IP68 certification doesn't mean any of the things can be withstood that most people assume that the device can withstand. Coincidentally, they IP67 and IP68 certifications requirements are much more stringent than those required for the equivalent 810G tests for water and dust protection.

So here's the thing that matters from the MIL-STD-810G testing, relative to smartphones, for consumers: Passing any of the tests or all of them or anything in between does not tell the consumer a single thing about any activity that the device is likely to perform better in than any other device. These tests are not standardized in any way that makes even a comparison between two devices that passed the same sub-tests valid. For consumers, these tests are 100% meaningless as they provide no information that would increase the consumer's knowledge of the device's capabilities in any of these areas.

That means that these tests, whether they are passed or not, do not provide you with any information that would increase your knowledge of the capabilities of your device in any of these areas.
 
If you did then you wouldn't put any faith in their results. Passing any of the tests does not mean what it topically seams to mean, in much the same way that passing IP68 certification doesn't mean any of the things can be withstood that most people assume that the device can withstand. Coincidentally, they IP67 and IP68 certifications requirements are much more stringent than those required for the equivalent 810G tests for water and dust protection.

So here's the thing that matters from the MIL-STD-810G testing, relative to smartphones, for consumers: Passing any of the tests or all of them or anything in between does not tell the consumer a single thing about any activity that the device is likely to perform better in than any other device. These tests are not standardized in any way that makes even a comparison between two devices that passed the same sub-tests valid. For consumers, these tests are 100% meaningless as they provide no information that would increase the consumer's knowledge of the device's capabilities in any of these areas.

That means that these tests, whether they are passed or not, do not provide you with any information that would increase your knowledge of the capabilities of your device in any of these areas.

Marketing at it's best.....
 
I for one am glad to know my Pixel has some water resistance. For that once in a blue moon oooppps, moment. Anything else purposely done is a "do at you own risk scenario." Unfortunately among humans common sense is not always common. but, Rock on!
 
My car has airbags and impact bumpers, doesn't mean I'm going around smashing in to other cars because of it. This is all your fault and don't try and blame it on the manufacturer
 
The reason the water in a shower is a no no is because of the heat of the water and steam, it can hurt the seals. Same with salt water can hurt it as well. But I never under stand the want people have with taking their phones into the shower.

Sure. What if you have an emergency in the shower? That's always the excuse for having the phones, and using them, in concerts, funerals, nice restaurants, and meditation classes.
 
Sure. What if you have an emergency in the shower? That's always the excuse for having the phones, and using them, in concerts, funerals, nice restaurants, and meditation classes.

I don't carry my phone because I'm worried about an emergency anywhere but I'm curious what kind of emergency in a shower would anyone have that requires bringing your phone with you. If it's a real concern you could keep it near by. If the emergency is do bad that you can't make it to the phone you probably won't be able to use it anyway.
 
I don't carry my phone because I'm worried about an emergency anywhere but I'm curious what kind of emergency in a shower would anyone have that requires bringing your phone with you. If it's a real concern you could keep it near by. If the emergency is do bad that you can't make it to the phone you probably won't be able to use it anyway.

My god, did you never see the Hitchcock thriller, "Psycho"? Anthony Perkins showed Janet Leigh why she should have had a cell phone in the shower. Of course, there were no cell phones in 1960 so Janet Leigh was doomed.

I was just joking but some people do obsess on emergencies. Me? I grew up without cell phones. My children grew up without cell phones. Emergencies? We coped.

I am glad to know my expensive Pixel 2 won't survive a hot shower, though. That means I won't be tempted to try it out just to see.
 
My god, did you never see the Hitchcock thriller, "Psycho"? Anthony Perkins showed Janet Leigh why she should have had a cell phone in the shower. Of course, there were no cell phones in 1960 so Janet Leigh was doomed.

I was just joking but some people do obsess on emergencies. Me? I grew up without cell phones. My children grew up without cell phones. Emergencies? We coped.

I am glad to know my expensive Pixel 2 won't survive a hot shower, though. That means I won't be tempted to try it out just to see.
She would have needed a knife proof phone...lol

Yeah....I grew up without cellphones too.
 
IP67 and even IP68 phones should NOT be taken in the shower, OR intentionally submerged. The rating does NOT mean your phone is waterproof. Just water resistant. YES it should survive the rain, OR a quick dunk in the pool, BUT in both cases you should get it to dryness ASAP.

Well IP67 means that must stand a submersion of 1 meter on fresh water for at least 30 minutes thats what the X7 means the first 6 is for dust resistant, and IPX8 means that have to resist at least 1 meter and a half inmersión for at least 30 minutes or beyond I mean if you have a device that is prepared for 5 meters for 3 hours it'll be IPX8 but if is not specified a limit has to be at least 1 meter and a half for 30 minutes, so must survive be intentionally submerged, but that doesn't mean you can swim safely with it because the test are made in calm water without movement, the reason Smartphone manufactures don't advertise submersion and those tipe of things is because if they do a lot more people will do so and will be a nightmare for RMA if the phone has some defect
 
Also, it is only protected against immersion. It is not protected against pressurized water streams. You might think that a shower isn't pressurized, but the falling water creates velocity that when it hits your phone, it simulates pressure. Actually, putting your phone under the faucet could be more danherous than dunking it in water if the rating doesn't state that it's protected from pressured jets of water like a shower.

Also this is not covered by warranty simply because phones are not designed to withstand much trauma in general, and such trauma like falls can break the waterproofing seals or create areas that water can go into, like cracks in the glass.

Well If you think so look the Ingress Protocol Table, if they are acumulative, IPX5 and IPX6 are enought for that water streams
 
Are you kidding IP69K protecction is against so powerfull water jets that even can cut parts of your body, if your phone is suddenly submerged on chlorinated or salt water if have IP67, must survive, but if you want that your phone preserve his protecctions you must clarify it in fresh water, because the problem is chlorine and salt water can deteriorate the seals, but this is not instantaneously, for pressurized water like from a shower IPX6 or even IPX5 is enought
 
IP67 is higher than IP66 or 65, so you should look what IPX6 and X5 do, and for humidity X3 is really helpful